Water heater was installed Saturday by your company but was leaking near the shut off valve. Donovan fixed the leak. He also asked if I had anything else that needed to be fixed, and kindly gave me an approximate estimate on another issue before he left. He was very professional, and explained exactly what he was doing plus what would probably be needed for the other plumbing issue.
This Aurora, Illinois customer needed to replace a 15 year old 50 gallon gas water heater. The existing water heater was located in the customer’s basement.
The DRF technician Donovan P. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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