Andy and Ed were both amazing. Andy was very personable which made me feel more comfortable while having the work done while I was home alone. They seem to work very well as a team. Also I appreciated that Ed took a minute to wipe down the wheel marks that were on my floor from moving the water heater inside. Definitely my best experience so far with a home service company.
This Fox Lake, Illinois customer needed to replace a 13 year old 40 gallon Bradford White natural gas water heater in their apartment/condo/high rise. The existing water heater was located in the customer’s laundry room. Since Fox Lake requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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