Andrew and Vince were very friendly, pleasant and helpful. They did a great job of installing my water heater and even helped me get my wrongly-purchased water heater back upstairs. All in all, I'm very satisfied with my dealings with DRF.
This Lake in the Hills, Illinois customer needed to replace a 25 year old 40 gallon Rheem gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Lake in the Hills requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andrew M is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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