I only gave 4 stars due to the length of wait for the technicians to arrive... it was not their fault but there was no update to the customers I had to call at least twice to get an update. Anyways they did not arrive til at least 8pm but the technicians were very polite and very good that I would still recommend the company.
This Huntley, Illinois customer needed to replace a 11 year old 50 gallon State tankless water heater in their single family home. The existing water heater was located in the customer’s basement. Since Huntley requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andrew M. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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