Wit) a minor blip due to 10 minute telephone call instead of 30, they were courteous and very professional. Tom took the additional time to show us what to do in different kinds of emergencies. The transaction was as painless as they can come. Will use them again if the circumstances arise.
This Roselle, Illinois customer needed to replace a 16 year old 40 gallon gas water heater in their townhome. The existing water heater was located in the customer’s first floor laundry room. Since Roselle requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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