Review from Dan K


After completing an install on my water heater, I asked Kevin if he could replace my leaky shut-off valve for my house. He quoted me a price and, frankly, I thought it was a bit much. I decided to check with a company that had installed a shower valve years ago. Well, I found out they don't do plumbing anymore. So I found a couple more on-line (one was later recommended to me by one of my co-workers). That one was 140% higher in price than what Kevin had quoted me. The other never bothered to contact me. I called DRF again and they sent Kevin out again. Soon after the city had turned off my water, he told me they were done. I'm like "Are you kidding". Nope. Quick and professional. No leaks! Definitely recommended...
Rating
Customer Dan K
Location Joliet, Illinois
Date November 13, 2020

Water Heater Services Provided

This Joliet, Illinois customer needed to replace a 14 year old 40 gallon GE natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Joliet requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Kevin Loden is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.

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