Review from Heather R


I have no complaints or concerns. Ryan (and Alex) came in and explained everything that was going to be done. Explained the quote difference because of the old pipes in my house. I authorized the new pricing/ job and they got right to work. When they were finished Ryan pointed out all the piping that he installed , demonstrated how to reset the pilot on the water heater and showed me where to find the instructions on the tank if I needed them. I'm was very impressed at how "fast" the job was done. Great job Ryan and Alex.
Rating
Customer Heather R
Location Rockford, Illinois
Date January 24, 2019

Water Heater Services Provided

This Rockford, Illinois customer needed to replace a 15 year old 40 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Rockford requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Ryan W is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.

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