Service was great! Unhappy with quote, increased from $620 to $782. DRF installed old water heater, they should have known there would be additional charge due to size difference in water heater. It seemed deceptive to me.
This Naperville, Illinois customer needed to replace a 8 year old 40 gallon GE gas water heater in their apartment/condo/high rise. The existing water heater was located in the customer’s second floor. Since Naperville requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Jesse C. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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