This Palatine, Illinois customer needed to replace a 10 year old 50 gallon gas water heater. The existing water heater was located in the customer’s lower level. Since Palatine requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy G. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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Andy G and Nick did a great job in installing my new water heater and removing the old one. They left the area clean and explained all the features, including what to do if the water heater has a problem.