Andy and Ed were fantastic! Efficient, friendly, clean and thorough. They took the time to explain the work and new unit which I appreciate greatly, and ensured that when they left I was comfortable and confident with their work and how the new unit functions. Keith and his team on the sales/customer service side were also great to work with.
This Highland Park, Illinois customer needed to replace a 14 year old 50 gallon AO Smith natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Highland Park requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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