Review from Kathy K


Though the technician was knowledgeable and gave me some good advice on caring for my new water heater, he didn't thoroughly check everything before leaving my house. Within ten minutes of him leaving my house water was leaking from the intake water line. That was very disappointing.
Rating
Customer Kathy K
Location Mundelein, Illinois
Date June 30, 2017

Water Heater Services Provided

This Mundelein, Illinois customer needed to replace a 13 year old 75 gallon AO Smith gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Mundelein requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Matt B. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.

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