Service technicians were very professional, knowledgeable and skilled. The installation was quite fast and exceeded my expectations. They were willing to answer all my questions and provided exceptional service. Customer service representative was also very helpful and made placing the order and scheduling the install very easy. Highly recommended!
This Oswego, Illinois customer needed to replace a 7 year old 50 gallon GE gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Oswego requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin L is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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