customer service is fantastic. They called when they said they would call and Arrived when they promised. The installers were very professional and kind. They did the job quickly. I only wish they would’ve not rushed at the end and taken more time explaining to me how to use my water heater and safety features. They talked very quickly and I struggled to remember anything they told me.
This Palos Heights, Illinois customer needed to replace a 11 year old 40 gallon Kenmore gas water heater in their townhome. The existing water heater was located in the customer’s laundry room.
The DRF technician Chris G. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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