Review from Laverne B.


My entire experience was pleasant starting at Home Depot. where I went to purchase a water heater. Kevin recommended DRF for the installation. He placed the call for me and I spoke to Joyce, she was very pleasant and informative. My water heater was installed the very next day. Tom R. and his assistant Alex were very professional and efficient. They wore shoe covers and cleaned up as they worked. Thank you Tom & Alex for a job well done. I will gladly recommend DRF and there entire crew for making me believe that there are great companies that hire competent, pleasant people that know what Customer Service is all about. Thank you for the best experience I have had in a long time.
Rating
Customer Laverne B.
Location Elk Grove Village, Illinois
Date March 5, 2014

Water Heater Services Provided

This Elk Grove Village, Illinois customer needed to replace a 10 year old 40 gallon gas water heater in their single family home. The existing water heater was located in the customer’s utility room. Since Elk Grove Village requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Tom R. is a state licensed plumber. As part of the all-inclusive water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep his family and home safe.

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