Kept me informed from start to finish. On time, very professional. Kevin knew his job well and was very thorough and answered all my questions. His helper Jesse also was very good and explained everything about about the new water heater. The service was fantastic and could not believe in less than 24 hours (and on a Saturday) that the hot water was running again.
This Chicago, Illinois customer needed to replace a 12 year old 40 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Chicago requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin L. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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