Review from Lloyd J


Andy and Tim were professional, fast, and efent. They were very mindful cleaning up as well as ensuring I had all questions answered. They work well as a team. I still can't get over how fast they brought in in the new tank, disconnected the old tank, after disconnecting the water and gas, installed the new tank, remove the old tank made sure all of the pipes and vents were secure and in place. They are truly an asset to the company!L & T Johnston
Rating
Customer Lloyd J
Location Rockford, Illinois
Date December 5, 2020

Water Heater Services Provided

This Rockford, Illinois customer needed to replace a 23 year old 50 gallon Craftmaster natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Rockford requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.

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