Review from Marty M.


A couple weeks after moving into my new condo the water heater stopped working. As cold showers are really not all they're cracked up to be, I wanted to get a new one installed as soon as possible.Everyone at DRF was great and very helpful in this regard... from Andrea who helped me with the order, figured out what product and service were right for my situation, and scheduled the service... to Mike P. and Jake who installed the new unit. Mike recommended an additional product he noticed would be helpful and was able to include that in the installation even though it wasn't part of the original service order. When Mike and Jake left, the mess left with them... it was great having nothing to throw away or deal with... just some wonderful hot water.Thanks to all! I would definitely recommend DRF.
Rating
Customer Marty M.
Location Winfield, Illinois
Date May 15, 2015

Water Heater Services Provided

This Winfield, Illinois customer needed to replace a 11 year old 40 gallon Rheem gas water heater in their townhome. The existing water heater was located in the customer’s first floor closet. Since Winfield requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Mike P. is a state licensed plumber. As part of the all-inclusive water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep his family and home safe.

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