This Chicago, Illinois customer needed to replace a 25 year old 50 gallon AO Smith single family home water heater in their single family home. The existing water heater was located in the customer’s basement. Since Chicago requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Matt B is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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Matt and Clayton were very professional and very efficient. Additionally, Matt recommended applying for the Home Depot card to get special financing.