Thank you for being patient with my elderly mother. I especially appreciated when you presented the products and services and allowed her the time to process all the information you had given her. She was able to select the water heater that best accommodated her needs. Thank you also for allowing us the opportunity to mop where you were to work to prevent mildew from forming. The water heater looks very nice in the small space it has. Sincerely Ramona
This Chicago, Illinois customer needed to replace a 22 year old 40 gallon nautilus gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Chicago requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin L. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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