DRF showed up exactly when they said they would and charged exactly what was quoted. When pre-existing issues presented challenges, DRF did not take shortcuts. Instead, they performed the job thoroughly and explained everything they were doing. I was extremely impressed with the level of client service from DRF.
This Chicago, Illinois customer needed to replace a 19 year old 50 gallon GE gas water heater in their apartment/condo/high rise. The existing water heater was located in the customer’s utility room. Since Chicago requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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