Matt was great! He was professional and friendly. Everything was explained clearly. We had an unexpected issue (our existing gas hot water heater was not installed up to code) and he made sure we got the help we needed to install an electric one instead.
This Gurnee, Illinois customer needed to replace a 8 year old 50 gallon State gas power vent water heater in their single family home. The existing water heater was located in the customer’s basement. Since Gurnee requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Matt B. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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