A lot of marketing but no follow-up in your complaint department. Request one thing and receive another.
Very disappointed in your service .
This Highland Park, Illinois customer needed to replace a 10 year old electric water heater in their townhome. The existing water heater was located in the customer’s first floor closet. Since Highland Park requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy G. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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