Starting with my phone call to DRF to schedule a new heater installation, Christina at DRF was extremely helpful in asking the right questions, scheduling a time and explaining the installation options.
The 2 men who arrived for the installation not only installed the new heater, but replaced all the older vent tubing, and even plumbed the existing water supply lines to be neater. Excellent work.
This Elmhurst, Illinois customer needed to replace a 17 year old 40 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement.
The DRF technician Rich P. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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