Steven J.'s Review of Water Heater Service in Roselle, Illinois

  • Customer:
  • Location:Roselle, Illinois 60172
  • Date:
  • Rating:
We had a Rheem water heater that started to leak after 10 months. I called Rheem initially, but Rheem did not help very much. We contacted DRF and DRF got Rheem to approve a free replacement at about 2:00 PM. By 5:30 PM Mike P. showed up with James and they did a fantastic job. The replacement was installed in about an hour, and Mike P explained everything I needed to know about the replacement. Mike P. was really great and DRF really came through for me. Thanks much.

Water Heater Services Provided

This Roselle, Illinois customer needed to replace a 1 year old 40 gallon G.E. gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Roselle requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Mike P. is a state licensed plumber. As part of the all-inclusive water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep his family and home safe.

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