Review from Terry M


They were able to schedule my project quickly, and arrived on time. Although I initially selected a different product, due to space limitations and configurations, was not able to install that one - the technician was very helpful directing me to another option that worked well, for less cost. And best of all, they did discover that my old leaking unit was still under warranty, so they took care of that exchange and saved me half the cost I expected to pay! They worked quickly and cleaned up everything before leaving. I'm very happy with the service and would recommend them to friends and family.
Rating
Customer Terry M
Location Carol Stream, Illinois
Date October 31, 2017

Water Heater Services Provided

This Carol Stream, Illinois customer needed to replace a 10 year old 50 gallon GE gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Carol Stream requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Jesse C. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.

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