Very punctual, polite and knowledgeable. Provided very complete review of our new water heater at completion of install. During install my malfunctioning sump came up in conversation and I was offered Home Depot services for that as well (I’m happy it was not a high pressure pitch) but I took a pass this time. Overall great experience from the dispatcher to installers!
This Carpentersville, Illinois customer needed to replace a 10 year old 40 gallon Richmond natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Carpentersville requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
Read feedback from 4630 satisfied customers on sites across the web.
