Water Heater Customer Reviews

Customer experiences provide insight into DRF's reputation for providing professional, full-service water heating and plumbing services.

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Customer Reviews

Browse through 3167 reviews from satisfied customers.

Very friendly staff from getting the appointment set up to installing my hot water heater.... Full Review
Kevin and his team knocked it out of the ballpark! We needed a water heater installed (100gallon) and he made it look easy. Professional, extremely kn... Full Review
  • Customer Lavinia O
  • Location Chicago, Illinois 60637
  • Date October 25, 2022
Both Kevin and Jesus did a great job installing the new water heater. They were very professional and respectful. I will refer this company to my fri... Full Review
  • Customer Holly S
  • Location Aurora, Illinois 60506
  • Date October 21, 2022
Great job, great attention to detail... Full Review
  • Customer Nathaniel J
  • Location Chicago, Illinois 60652
  • Date October 20, 2022
The job done was effective and executed in very professional way... Full Review
Replacement of my old water heater was quick. DRF team was good enough to provide needed information during replacement process and were able to answe... Full Review
Very knowledgeable and answered all my questions... Full Review
Andy was awesome! Super efficient and knowledgeable... Full Review
  • Customer Joe B
  • Location Roscoe, Illinois 61073
  • Date October 12, 2022
Jesus and Kevin did a great job. On time and finished quickly.... Full Review
  • Customer Greg A
  • Location Darien, Illinois 60561
  • Date October 11, 2022
Andy and(Tyler) arrived on time and they were very professional and courteous.. Andy explained in detail what was being and what to expect after insta... Full Review
Installers were professional and took care of everything. They answered my questions and were very polite.... Full Review
Antuan installed a new water heater for us. He and his partner were courteous and quick. They had us up and running in just a couple hours.... Full Review
  • Customer Sheila V
  • Location Posen, Illinois 60469
  • Date October 6, 2022
They were professional, friendly and very quick. They gave me instructions on how to operate my new tank and even cleaned up before they left.... Full Review
  • Customer Alvin R
  • Location Chicago, Illinois 60643
  • Date September 29, 2022
Andy and crew did a good job. Everything works as expected.... Full Review
  • Customer Brett W
  • Location Chicago, Illinois 60647
  • Date September 28, 2022
Nice installers/plumbers. They also did it quick and neat... Full Review
Superb service... Full Review
  • Customer Beverly B
  • Location Chicago, Illinois 60651
  • Date September 26, 2022
Did a fast nice job... Full Review
Kevin and Felipe were very professional and informative Kevin did a good job On installing and explaining how the water heater functions-Thank you fo... Full Review
  • Customer Ollevette W
  • Location Chicago, Illinois 60619
  • Date September 24, 2022
My entire experience has been great! The people I talked to on the phone were knowledgeable and responsive. Everying was on time and changes were well... Full Review
Great job on water heater replacement.... Full Review

Our Reputation

Read feedback from 3995 satisfied customers on sites across the web.

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