Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



The technician, Antuan, was amazing! He and his partner had us up and running quickly with our water heater. He answered all of my silly questions thr... Read More
  • Customer:Nerissa R
  • Location:Joliet, Illinois 60436
  • Date:June 14, 2018
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Matt and Mike were tremendously professional and quick with my repair.... Read More
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Matt and Michael were very helpful and polite. They did the job within the time frame they said they would and did more than expected, 5/5 service... Read More
  • Customer:roxie l
  • Location:McHenry, Illinois 60050
  • Date:June 14, 2018
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Albert and Brandon were very professional and made sure their installation was up to code. They answered all my questions and made me very comfortabl... Read More
  • Customer:Jeff A
  • Location:Chicago, Illinois 60614
  • Date:June 13, 2018
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Andy and Michael showed up right on time and, even though the unit I thought I was going to get couldn’t fit in my space they got me hooked up with ... Read More
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Matt and Clayton Thank you for professionalism and timeliness. Very informative and helpful!... Read More
  • Customer:amanda c
  • Location:Chicago, Illinois 60624
  • Date:June 13, 2018
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Matt and Clayton- fast and professional!... Read More
  • Customer:anthony r
  • Location:Chicago, Illinois 60618
  • Date:June 13, 2018
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Andy and Michael were great. Arrived on time. Explained everything they were doing. Second time DRF has worked in our home and the experience was terr... Read More
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Very fast and high quality service for replacing 3 water heaters. Nice job.... Read More
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Matt and clayton The service men were very cordial and cordial and also very knowledgeable. They also were very informative, and left the work are... Read More
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The technicians were very knowledgeable with attention to detail to make sure that the install went correctly and all of my questions were answered. ... Read More
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Good service Andy and Michael... Read More
  • Customer:Amanda V
  • Location:Elgin, Illinois 60124
  • Date:June 12, 2018
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MATT and Clayton were awesome and efficient... Read More
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Kevin and Vince were great... Read More
  • Customer:Jeff H
  • Location:Aurora, Illinois 60504
  • Date:June 12, 2018
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Andrew and Ryan did an awesome job installing my new water heater. highly recommendable!!... Read More
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Matt and Michael were great!!!... Read More
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Andy and Clayton were very professional and thorough! Fast and friendly service!... Read More
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Matt and Mike were great with explaining everything!!... Read More
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Kevin and Vince were great. They explained what they were doing and gave great tips to keep the water heater running well. Would definitely recommend.... Read More
  • Customer:Sean B
  • Location:Wheaton, Illinois 60187
  • Date:June 11, 2018
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Matt and Clayton were awesome. My gamily experienced a water emergency - broken water heater at 3am. They cane at 10am and finished installing a brand... Read More
  • Customer:shalene m
  • Location:Gurnee, Illinois 60031
  • Date:June 9, 2018
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Arrived as scheduled, and were great at handling the installation of the new heater, removal of the old, and the various other fixes required along th... Read More
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On time, quality work. Would use again, excellent service.... Read More
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Really nice guys and told me all the costs up front and showed me what needed to be done to get my new water heater installed... Read More
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Andy and Clayton did a great job installing my new water heater. Thank you for the excelent service!!... Read More
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Great job ,Mat and Michael... Read More
  • Customer:Hector F
  • Location:Chicago, Illinois 60634
  • Date:June 8, 2018
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Andy and Clayton are excellent team. They came to replace our water heater and upgraded our system to code. Andy was friendly and did a great job with... Read More
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Matt and Clayton did a fantastic job with the installation process and explaining all the work that was completed... Read More
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The team came in and worked with me to get my payment in order. Extremely friendly and efficient.... Read More
  • Customer:Kris M
  • Location:Aurora, Illinois 60506
  • Date:June 7, 2018
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Thank you for sending two professionals to do the work here. Matt and Clayton were absolutely professional they explained everything that they were d... Read More
  • Customer:roland h
  • Location:Huntley, Illinois 60142
  • Date:June 7, 2018
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Matt and Clayton came out to my house and installed a 75 gallon water tank. From the start to finish they were extremely courteous and very thorough.... Read More
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Andy and Michael were on time. Very professional and knowledgeable. Will definitely recommend to my friends... Read More
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Andrew and Scott were super nice and professional with the hot water heater install. They talked me through all the steps and informed me of any insta... Read More
  • Customer:cynthia A
  • Location:Glenview, Illinois 60025
  • Date:June 6, 2018
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I was completely satisfied with the installation of the water heater and the professional approach by Matt and Clayton. They arrived on time, were pol... Read More
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Kevin and Ryan were great, very friendly.... Read More
  • Customer:Caitlin O
  • Location:Chicago, Illinois 60618
  • Date:June 6, 2018
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Matt and Clayton did an awesome job - explained everything thoroughly and worked quickly. Thank you!... Read More
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Friendly, thoughtful courteous guys. Plus Professional, efficient and quick. Thank you... Read More
  • Customer:Kevin B
  • Location:Chicago, Illinois 60640
  • Date:June 6, 2018
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Andy and Clayton were very good they did the job really well and are really friendly and were able to answer all our questions.... Read More
  • Customer:Cheri M
  • Location:Gurnee, Illinois 60031
  • Date:June 5, 2018
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Matt and Clayton did good work. They were clean, explained everything well, and looked to work well together.... Read More
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Jesse was at our come the same day we called Home depot after our water heater died (It was 14 yrs old...good run). It took only a couple of hours and... Read More
  • Customer:Heather H
  • Location:Aurora, Illinois 60504
  • Date:June 4, 2018
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Andy and Michael were very professional and efficient. That did a great job and finish sooner than what I thought Thanks!... Read More
  • Customer:Xochitl A
  • Location:Wheeling, Illinois 60090
  • Date:June 4, 2018
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Kevin and Vince were great to work with. Very professional. I would reccomend them to anyone.... Read More
  • Customer:Michael B
  • Location:Chicago, Illinois 60647
  • Date:June 4, 2018
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Hi Matt and Clayton Thank you again for a great job. Nice to meet you guys Joanne... Read More
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Andy and Michael were great, answered all questions and were not only friendly to me but my kids too. We called on a Sunday and we were set to go with... Read More
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Andy and Michael are very professional plumbers and I am happy with their work. Highly recommend Andy and DRF!... Read More
  • Customer:Daniel W
  • Location:Gurnee, Illinois 60031
  • Date:June 4, 2018
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Excellent an fast service by both Andrew & Mike through and through! Thank you both!!... Read More
  • Customer:ian y
  • Location:Addison, Illinois 60101
  • Date:June 2, 2018
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Kevin was very professional And new exactly what needed to be looked at when he came to our house. When you call the company’s number you speak to ... Read More
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Andy n Clayton did a professional job , I recommend it .... Read More
  • Customer:Erwin A
  • Location:Chicago, Illinois 60646
  • Date:June 2, 2018
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Great service. Answered all the questions I had and installed my water heater correctly. Thank you.... Read More
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The team was friendly, quick, and clean. They answered my questions and left with me feeling the job was done right.... Read More
  • Customer:Joe S
  • Location:Oswego, Illinois 60543
  • Date:June 1, 2018
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Matt & Clayton are hard worker and very knowledgeable of the job I would really recommend these guys ....Mae... Read More
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