Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



Albert and Brendon were very professional and did a wonderful job installing our new water heater. They explained the installation process and were ve... Read More
  • Customer:John L
  • Location:Chicago, Illinois 60655
  • Date:October 13, 2018
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Andy and Tim were great to work with ! Honest and forthright ! Would definitely recommend... Read More
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Matt and Clayton were very professional and very efficient. Additionally, Matt recommended applying for the Home Depot card to get special financing.... Read More
  • Customer:Mary P
  • Location:Chicago, Illinois 60625
  • Date:October 12, 2018
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My honest feedback....It started with my initial call with Colin, then the same day consultation visit by Sal (thanks for honest dialogue on what is b... Read More
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Very good service, ,... Read More
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Andy and Tim did a great job. No mess, quick service and pleasant gentlemen.... Read More
  • Customer:Michael M
  • Location:McHenry, Illinois 60050
  • Date:October 12, 2018
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Albert was helpful and worked diligently throughout the home. Very pleased with the work.... Read More
  • Customer:Fernando A
  • Location:Chicago, Illinois 60623
  • Date:October 11, 2018
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Great job!! Only negative it would be better if you could have came out rather than go off pictures for an accurate quote. I’m happy I finally have ... Read More
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Andy and Tim are most professional and efficient. Very pleased with the job they did and cleaned up after.... Read More
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Matt in Clayton were very efficient finished the job neatly and professionally... Read More
  • Customer:Patricia D
  • Location:Lakemoor, Illinois 60051
  • Date:October 10, 2018
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Albert and Brendan were very professional and completed the job with ease. I appreciate the quick response to my questions and the efficiency of sched... Read More
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Nice, explained everything thoroughly. Was clean & quick.... Read More
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matt and clayton were efficient, knowledgeable and educational. They both did a great job. Thank you!... Read More
  • Customer:Lori H
  • Location:Chicago, Illinois 60647
  • Date:October 9, 2018
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Andy and Tim did a great job and worked fast and efficiently. They walked me through all charges and the whole process. Thank you... Read More
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Matt and Clayton. Prompt, efficient, and helpful. Did a very good job explaining work that needed to be done.... Read More
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Andy and Tim did a Excellent job and were very professional. Highly recommended and do everything perfect.... Read More
  • Customer:Martin M
  • Location:Chicago, Illinois 60656
  • Date:October 8, 2018
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Matt and Clayton were very professional installing my hot water heater. They were timely and thorough explaining everything to me. No stress and I wou... Read More
  • Customer:Chad D
  • Location:Gurnee, Illinois 60031
  • Date:October 8, 2018
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Matt was timely and efficient. No complaints.... Read More
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Andy, and Tim completed replacing our water heater in a very courteous, timely manner and cleaned up after themselves. Thank you for a great experienc... Read More
  • Customer:Brent K
  • Location:McHenry, Illinois 60050
  • Date:October 6, 2018
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Matt and Clayton were exceptional. Matt was very knowledgeable and clearly explained every step of the process. I would definitely recommend them and ... Read More
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Andy and Tim where on time and did everything to perfection... Read More
  • Customer:Juan C
  • Location:Wheeling, Illinois 60090
  • Date:October 4, 2018
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And and tim were awesome. Very thourogh and very professional. Would highly recommend them!!... Read More
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Kevin et al did a wonderful job. Installation was no sweat for these guys, they are the professional indeed. It was almost perfect, however there wad ... Read More
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Andy and Tim did a great job replacing my water heater and also explained the details very well. I would recommend them anytime.... Read More
  • Customer:Akansha S
  • Location:Wheeling, Illinois 60090
  • Date:October 1, 2018
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Matt and Clayton just put in our new water heater. They could not have been more personable, polite or professional. They explained EVERYTHING and ans... Read More
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Andy and Tim were very professional and did a great job replacing our water heater.... Read More
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Nice and explained the problem.... Read More
  • Customer:Steve C
  • Location:Chicago, Illinois 60647
  • Date:September 29, 2018
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Both the gentleman were vary pleasant to work with.... Read More
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Great job by Andy and Clayton. Appreciated Lorie stopping by. Great service!... Read More
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Andy & Clayton did a great job!... Read More
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Andy and Clayton did a very good job replacing our water heater. Everything was explained well.... Read More
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Andy and Clayton were very professional and we are very pleased with their service. Will definitely call DRF again. Thank you for providing excellent ... Read More
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Andy and Clayton we're out today and did an amazing job. Professional and fast. Basement was cleaner after the replacement tan before. Well done.... Read More
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Andy and Calton did a very good and fast work.... Read More
  • Customer:Denise A
  • Location:Rockford, Illinois 61102
  • Date:September 21, 2018
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They provided very fast same day service.... Read More
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They did a great job. Fast clean & very courteous. Very pleased with job.... Read More
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Andy and Clayton were excellent! They were very efficient and polite!... Read More
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Andy and Carlton are friendly, fast and professional!... Read More
  • Customer:Kate A
  • Location:Evanston, Illinois 60202
  • Date:September 15, 2018
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Andy and Clayton were on time, professional and fast. Highly recommend!... Read More
  • Customer:Vince T
  • Location:Roselle, Illinois 60172
  • Date:September 14, 2018
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Team was very nice and very fast... Read More
  • Customer:Mtthew C
  • Location:Channahon, Illinois 60410
  • Date:September 14, 2018
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Andy and Clayton went above and beyond to get the job done. Give them a raise!... Read More
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Andy and Clayton did great! Quick and awesome!... Read More
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Andy and Clayton were very professional and efficient. Great work.... Read More
  • Customer:Dennis K
  • Location:Gurnee, Illinois 60031
  • Date:September 11, 2018
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Excellent job. They came on time. They took care and made sure everything was clean and neat and tidy. Full disclosure before they started the job. Ex... Read More
  • Customer:Margarie H
  • Location:Grayslake, Illinois 60030
  • Date:September 11, 2018
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The whole experience from sale to installation was very positive. I am especially grateful to Kevin who installed the hot water heater. He was experie... Read More
  • Customer:Jacquelyn H
  • Location:Chicago, Illinois 60612
  • Date:September 11, 2018
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Andy & Clayton did an excellent job installing our new hot water heater.... Read More
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Andy and Clayton arrived on time and replaced my water heater within an hour! Very knowledgeable and courteous!... Read More
  • Customer:Alyssa M
  • Location:McHenry, Illinois 60050
  • Date:September 11, 2018
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Andy and Clayton were here right when the office said they would be here. They were very knowledgeable about both my water heaters and were able to fi... Read More
  • Customer:Barbara M
  • Location:Mundelein, Illinois 60060
  • Date:September 11, 2018
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Timely service, very professional, knowledgeable, helpful, and courteous. Overall a very good experience.... Read More
  • Customer:David M
  • Location:Chicago, Illinois 60657
  • Date:September 10, 2018
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Kevin and Daniel were great!... Read More
  • Customer:Eric G
  • Location:Chicago, Illinois 60634
  • Date:September 7, 2018
  • Rating:
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