Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services.

Reviews



Andrew and Ryan did a great job. They were prompt explained everything and very neat. Very pleasant to talk to.... Read More
  • Customer:Joseph J.
  • Location:Elgin, Illinois 60123
  • Date:January 21, 2017
  • Rating:
Full Review
Did a excellent job installing and cleaning up...... Read More
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Andrew and Ryan were extremely knowledgeable, courteous, professional, and willingly answered all of my questions.... Read More
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Both Matt and his assistant were efficient, pleasant and offered explanations to any questions I might have had. They arrived on time and cleaned up ... Read More
  • Customer:Sandra W.
  • Location:Wheeling, Illinois 60090
  • Date:January 3, 2017
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Full Review
I want to commend Joyce in customer service who went above and beyond the Call of Duty to help me with a difficult warranty claim on an older hot wate... Read More
  • Customer:Brad B.
  • Location:Mokena, Illinois 60448
  • Date:December 29, 2016
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Full Review
Our installation and installers were great and very professional. What I didn't like was the customer service I received when I called in reguards to ... Read More
  • Customer:Patricia V.
  • Location:Addison, Illinois 60101
  • Date:December 23, 2016
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Discovered one of my water heaters was leaking around midnight. Called DRF and they walked me through process to make sure everything was shut down p... Read More
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Matt and Noe from DRF were prompt and very informative and kept me up to date on the install of my new water heater. They were professional and comple... Read More
  • Customer:Sandra W.
  • Location:Wheeling, Illinois 60090
  • Date:December 16, 2016
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Full Review
On Saturday, December 10th I had a water heater installed and Anquan was my installers along with his assistant. I can not express enough how happy I... Read More
  • Customer:Cassandra T.
  • Location:Minooka, Illinois 60447
  • Date:December 11, 2016
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Very professional and did a great job explaining the installation process... Read More
  • Customer:Sergio
  • Location:Chicago, Illinois 60638
  • Date:December 10, 2016
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Very professional job and they worked very efficiently.... Read More
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Rich and Anthony were very professional and knowledgeable. They did an awesome job and were fast.... Read More
  • Customer:Amanda C.
  • Location:Chicago, Illinois 60629
  • Date:November 6, 2016
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Tom R and his assistant Bill were professional and courteous. They broke down the job and finished up in no time flat. Would hire them again.... Read More
  • Customer:Rod W.
  • Location:Lockport, Illinois 60441
  • Date:November 4, 2016
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I used DRF Trusted Property Solutions as the Home Depot Installer for a replacement water heater. I was thankful that I was able to obtain same day ... Read More
  • Customer:Mary E.
  • Location:Addison, Illinois 60101
  • Date:November 1, 2016
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the service men were very professional and friendly.... Read More
  • Customer:Mike D.
  • Location:Oak Park, Illinois 60302
  • Date:October 22, 2016
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Matt B. and his apprentice, Noah, were timely, courteous, efficient, competent and polite. They did a great job installing our new water heater and r... Read More
  • Customer:Thomas K.
  • Location:Grayslake, Illinois 60030
  • Date:October 21, 2016
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Tom was very professional and did great clean work. Would recommend to friends and family.... Read More
  • Customer:Matthew K.
  • Location:Gilberts, Illinois 60136
  • Date:October 15, 2016
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Antuan C. did a fabulous job and was courteous and professional.... Read More
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Andy and Noe were on time, cleaned around the water heater unit before and after installation and were all around nice guys! I'd work with this compan... Read More
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Rich and Anthony were professional and knowledgeable. They worked hard and efficiently to complete a water heater replacement.... Read More
  • Customer:Mark S.
  • Location:Oak Lawn, Illinois 60453
  • Date:September 25, 2016
  • Rating:
Full Review
Highly professional, thorough, neat, and with a great sense of humor on top of it. The crew too their time to explain what they were going to do and ... Read More
  • Customer:Edward S.
  • Location:Addison, Illinois 60101
  • Date:September 23, 2016
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Full Review
Rich Pucel removed my old water heater and installed the new one quite fast and was very professional. He seemed to know just what to do.Very happy wi... Read More
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My water heater was installed by Andy G. and Noe P. who called when they were on their way. Upon arrival, they took pictures and showed me what repair... Read More
  • Customer:Bernie B.
  • Location:Evanston, Illinois 60201
  • Date:September 4, 2016
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Antuan did a great installation job, Brian, his assistant was on point and Joyce and Chris in customer service were wonderful to work with.... Read More
  • Customer:Tracey J.
  • Location:Chicago, Illinois 60653
  • Date:August 10, 2016
  • Rating:
Full Review
Rich P. was prompt and on time. He answered all of my questions I had about the installation process. I would recommend him and DRF Property Solution... Read More
  • Customer:Britt B.
  • Location:Chicago, Illinois 60628
  • Date:August 4, 2016
  • Rating:
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Antuan and his partner were great. They answered any questions we had, worked fast, made sure to clean everything up and were very professional! They ... Read More
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Great attitude at the end of a long day!... Read More
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Tom R. & Bill were personable & professional. The hot water heater installation was smooth & easy. Thanks for a great experience & job well done.... Read More
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Donovan and his assistant Shane did a great job installing two hot water heaters for me. They were very knowledgeable, courteous, and efficient. I wou... Read More
  • Customer:John S.
  • Location:Chicago, Illinois 60656
  • Date:June 19, 2016
  • Rating:
Full Review
Jesse and Tyler did a great job very professional and explained how the unit performs I would highly recommend them... Read More
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On time, very polite, cleaned up, knowledgeable. Very satisfied.... Read More
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Installed water heater same day as I ordered it. Installation was quick and everything is working fine.... Read More
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Professional, quick, clean and good to work with. The corrected a couple of code issues and left the job and the heater looking sharp. Great work!... Read More
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Donovan & Jessie did a great job being very friendly & professional. They were on time & cleaned up after the installation.... Read More
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Andrew & Zach did a great job servicing my tankless water heater. They were very knowledgeable and professional. I mentioned to Andrew that I had a to... Read More
  • Customer:Christine N.
  • Location:Chicago, Illinois 60624
  • Date:April 21, 2016
  • Rating:
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Excellent service on time and very professional... Read More
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Peter was very professional and did an excellent job installing my water heater.... Read More
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Joe and Dennis did an excellent job. They were on time, organized, worked safely and cleaned their entire mess. I would have them back to do more wo... Read More
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Great communication from beginning to end. Jesse & Bill performed the installation of the water heater with great skill and efficiency.... Read More
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I previously had DRF come out to diagnose a leaking hot water tank problem but because the part was not available thru manufacturer or local plumbing ... Read More
  • Customer:Michele B.
  • Location:Elgin, Illinois 60124
  • Date:April 2, 2016
  • Rating:
Full Review
I was given DRF's name thru Home Depot to for a hot water tank leak. When I called them they sent out Matt and his helper Noe within several hours. M... Read More
  • Customer:Michele B.
  • Location:Elgin, Illinois 60124
  • Date:April 2, 2016
  • Rating:
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Easy process, knowledgeable staff.... Read More
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Andrew did a great job. He was very knowledgeable, professional and polite.... Read More
  • Customer:Gregory H.
  • Location:Bellwood, Illinois 60104
  • Date:March 28, 2016
  • Rating:
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KEVIN DID A GREAT JOB!... Read More
  • Customer:W B.
  • Location:Chicago, Illinois 60622
  • Date:March 22, 2016
  • Rating:
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Andrew and Jake did a nice job.... Read More
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Very professional... Read More
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Had a new hot water heater installed. The guys did a great job and explained the new unit's features when done. I would point out that the installatio... Read More
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I highly recommend Andrew & his buddy, Donovan.... Read More
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Andy and Ty installed a new water heater for us. They were very professional and did a great job giving us all the information about our new heater.... Read More
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Rich was very courteous and cordial. The cleaning was done very professionally. A very good asset to the company.... Read More
  • Customer:Michael W.
  • Location:Chicago, Illinois 60630
  • Date:February 27, 2016
  • Rating:
Full Review


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