Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



Andy and Clayton did an outstanding job installing our new water heater they were thorough, fast and professional. Thanks a lot for the excellent serv... Read More
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Very professional.... Read More
  • Customer:Courtney K
  • Location:Belvidere, Illinois 61008
  • Date:January 12, 2019
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Kevin and Jimmy were courteous and thorough. Very happy with the service!... Read More
  • Customer:Kathryn K
  • Location:Chicago, Illinois 60618
  • Date:January 11, 2019
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Andy and Clayton from DRF were very courteous and professional. They're very helpful to make sure that I understand the operation process of the new e... Read More
  • Customer:Miguel P
  • Location:Zion, Illinois 60099
  • Date:January 8, 2019
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The work was done accurately, explained thoroughly, and Albert and his crew were very quick. They also cleaned up very well. I would highly recommend ... Read More
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Andy and Clayton did a fantastic job! Time efficient and professional! Thank you!... Read More
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Andy and Clayton did a great job and were super clean. Fastest plumbers I ever seen, only took them 45 minutes to install my new water heater. Thanks ... Read More
  • Customer:Stanley M
  • Location:Chicago, Illinois 60656
  • Date:January 7, 2019
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Andy and Clayton are very friendly and took great care of our house installing our new water heater. Will highly recommend Andy and Drf to all my frie... Read More
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Andy and Clayton were fast and friendly. Thanks... Read More
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Quick, friendly service which is what you need on the weekend. Kevin went over what he did which satisfied my needs for this job. I am a satisfied cus... Read More
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Andy and Clayton were great and got my water heater in very quickly. Andy explained all the features and now we can take longer hot showers.... Read More
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Great service. Would recommend.... Read More
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Andy and Clayton did an excellent professional job on replacing our hot water tank. Very informative as well.... Read More
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Friendly and very clean removal and install... Read More
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Kevin was an amazing young man. Very professional and friendly... Read More
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Crew was very professional and quickly installed the new water heater.... Read More
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Andy and Tim were outstanding with their service!... Read More
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Andy and Tom did a nice clean install. Showed up on time and cleaned up everything before they left. Nice job, thanks.... Read More
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Andy and Tim were great. Timely and did a great job. Things look great!... Read More
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Andy and Tim did a great job. They were efficient and explained everything to me.... Read More
  • Customer:John G
  • Location:Gilberts, Illinois 60136
  • Date:December 26, 2018
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Matt and Clayton were awesome. A new water heater was installed within 24 hours of first contacting even on Christmas Eve!... Read More
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Andy and Tim, Were very professional and cleaned up nicely afterwards. Will save DRFs contact info for the future.... Read More
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Andy and tim were great!... Read More
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Andy and Tim showed up earlier than expected and completed the install in less than an hour. Superb service and attention to detail! Would highly reco... Read More
  • Customer:Paul R
  • Location:Gurnee, Illinois 60031
  • Date:December 20, 2018
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Clayton and Andy cane and have a proper estimate with a thorough inspection of my heating system. They were able to point me in he right direction for... Read More
  • Customer:Casey B
  • Location:McHenry, Illinois 60051
  • Date:December 18, 2018
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Did a fast and efficient job. I would recommend to anyone.... Read More
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Great job. Easy install with no problems by Andy and Tim.... Read More
  • Customer:Bruce K
  • Location:Wilmette, Illinois 60091
  • Date:December 17, 2018
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Andy and Tim did a good job.... Read More
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Matt and Clayton Crushed it!!! Beautifully done!... Read More
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Great guys.... Read More
  • Customer:Joe G
  • Location:Geneva, Illinois 60134
  • Date:December 17, 2018
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Andy and Tim weee very professional and efficient!... Read More
  • Customer:Kathy W
  • Location:Skokie, Illinois 60076
  • Date:December 17, 2018
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Matt and Clayton gave great service!... Read More
  • Customer:Stephan C
  • Location:Cary, Illinois 60013
  • Date:December 14, 2018
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Matt and Clayton did a superb job. I would highly recommend.... Read More
  • Customer:Donna G
  • Location:Elgin, Illinois 60124
  • Date:December 14, 2018
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Perfect installation... Read More
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Matt and Clayton were wonderful. They fixed my hot water heater and installed a new faucet Very nice guys. Did great work. Thanks!... Read More
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Andy and Tim were very nice and did a excellent job replacing our water heater!... Read More
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Very nice an professional. Straight to the point, honest and experienced.... Read More
  • Customer:Alex M
  • Location:Wilmette, Illinois 60091
  • Date:December 12, 2018
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Fast, clean, nice job by Andy & Tim. Thank you!... Read More
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Andy and Tim did a really good job... Read More
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Kevin and his partner were great and allow me to ask a lot of questions. Good people.... Read More
  • Customer:Suany M
  • Location:Chicago, Illinois 60608
  • Date:December 10, 2018
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They did a great job, were very efficient & cleaned everything up. I would definitely recommend them to others.... Read More
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Andy and Tim did an excellent job replacing my water heater. Outstanding customer service.... Read More
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Andy and Tim came when they said. They were polite and efficient. Explained everything thoroughly. Would recommend them.... Read More
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Kevin and Dan were both very nice, and explained everything that was going on very well.... Read More
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Matt and Clayton were great. Knowledgeable, clean and careful. Both were especially willing to take the time to answer questions and explain what they... Read More
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Andy and Tim were great guys. Are very informative and helpful. I would highly recommend them.... Read More
  • Customer:Patrick F
  • Location:McHenry, Illinois 60050
  • Date:December 8, 2018
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Good follow-up and customer service.... Read More
  • Customer:Todd S
  • Location:Chicago, Illinois 60614
  • Date:December 7, 2018
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Very professional, great with explaining all aspects of work to be performed.... Read More
  • Customer:Steve O
  • Location:Gurnee, Illinois 60031
  • Date:December 7, 2018
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Andy and Clayton were very professional and knowledgeable. Cleaned up everything and explained everything I needed to know before leaving.... Read More
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Good job overall. Techs were courtesy and worked quickly.... Read More
  • Customer:Tom L
  • Location:Lisle, Illinois 60532
  • Date:December 4, 2018
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