Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



Matt and Scott very professional people did a very good job very clean in the future will recommend DRF... Read More
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Nice job getting us going as fast as he did. Thank You!... Read More
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On time, quick, and efficient.... Read More
  • Customer:Christopher K
  • Location:Chicago, Illinois 60618
  • Date:March 14, 2018
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Matt and Mike were very professional... Read More
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Andy and Clayton did a very good job. Very professional.... Read More
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Matt & Mike we’re consummate professionals. Would recommend. 0 downtime. All work. 10/10... Read More
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Quick and professional service from Andy and Clayton. Excellent job.... Read More
  • Customer:Phil G
  • Location:Chicago, Illinois 60626
  • Date:March 13, 2018
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Mike&Matt did great job.... Read More
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The team worked very hard to get me a hot water heater that would fit in a small space. My original order was to wide because of changes over the year... Read More
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Matt and Mike are awesome! They are very professional and get the job done! Very happy!... Read More
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Andy and Clayton came here on time and did a great job swapping out water heater in timely manner. They even cleaned up and provided me overview of ho... Read More
  • Customer:Ernel A
  • Location:Wheeling, Illinois 60090
  • Date:March 12, 2018
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Andy and Clayton were very knowledgeable and professional with their work. I would highly recommend these two individuals for any plumming jobs.... Read More
  • Customer:Sergio G
  • Location:Waukegan, Illinois 60085
  • Date:March 12, 2018
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Antuan and Shane did an excellent job. They arrived shortly after I ordered the installation service, they were very efficient and courteous. I highly... Read More
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Andy and Clayton showed Professionalism doing the job... Read More
  • Customer:Kenneth K
  • Location:Chicago, Illinois 60639
  • Date:March 10, 2018
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Andy and his partner did a great job. They were polite and efficient. Completed the work in a timely way. Explained the start up and operation. And cl... Read More
  • Customer:Joe M
  • Location:Chicago, Illinois 60618
  • Date:March 10, 2018
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They were able to come same day and replace a very old leaking water heater. Courteous, efficient and explained everything they did thoroughly. Great ... Read More
  • Customer:Cynthia D
  • Location:Chicago, Illinois 60634
  • Date:March 10, 2018
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Quality workers... Read More
  • Customer:Giovanni G
  • Location:Gurnee, Illinois 60031
  • Date:March 10, 2018
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Hot water tank busted in the morning. Problem solved in the same day. Very professional and in-out with a very clean finish.... Read More
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Andy and Clayton did a great job and got it done fast!... Read More
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Fantastic Andy Clayton... Read More
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Matt and Mike checked everything on my water heater before charging me for a new installation. Great job. Very professional. I will refer them to ever... Read More
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Matt and Mike did a great job in changing my water heater. They are very friendly and knowledgeable.... Read More
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Matt and Mike were very helpful, personable and professional.... Read More
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Kevin And Cameron did an awesome job Quick and fast in-and-out with explanation... Read More
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Dan and Tom did a great job. They were very nice.... Read More
  • Customer:Mrs W
  • Location:Plano, Illinois 60545
  • Date:March 7, 2018
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Knew his trade , clean, nice guy... Read More
  • Customer:Howard B
  • Location:Chicago, Illinois 60629
  • Date:March 7, 2018
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Very professional and expert work.... Read More
  • Customer:David C
  • Location:Chicago, Illinois 60608
  • Date:March 6, 2018
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Andy and Clayton were very professional. The explained everything they would do to assure a quality install. After the job was complete, they showed m... Read More
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Antuan and Shane were extremely professional and very quick on my new water heater installation. Highly recommend!... Read More
  • Customer:Lisa M
  • Location:Chicago, Illinois 60614
  • Date:March 6, 2018
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Andy and Clayton provided excellent services. Professional and efficient!... Read More
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Andy and Clayton were nice and super efficient. Said they would be here an hour and a half and the job was done in a hour.... Read More
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Fast response time and fast service- installers we neat and informative... Read More
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Water heater broke on a Friday night sometime after midnight. Called Home Depot and were referred to their installation firm which is DRF. My wife spo... Read More
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Andy and Michael were very professional and thorough in the installation. They took the time to show problems and discuss solutions. Thank you! Highly... Read More
  • Customer:Elizabeth C
  • Location:Evanston, Illinois 60202
  • Date:March 3, 2018
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Service was great. Andy and mike were very knowledgeable and explained everything... Read More
  • Customer:Mike C
  • Location:Chicago, Illinois 60646
  • Date:March 3, 2018
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Very professional and quick especially for a Saturday emergency call. Much appreciated.... Read More
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Great service by Michael and Andy. Would recommend both.... Read More
  • Customer:Christian S
  • Location:Chicago, Illinois 60647
  • Date:March 3, 2018
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Very professional... Read More
  • Customer:Ivan R
  • Location:Chicago, Illinois 60643
  • Date:February 28, 2018
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Andy and Michael did a great job! Efficient, knowledgeable, and courteous! They made this easy!... Read More
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Kevin and Dan were great!!... Read More
  • Customer:Lauren Q
  • Location:Chicago, Illinois 60642
  • Date:February 28, 2018
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Kevin and Daniel came quick and were friendly and answered all my questions.... Read More
  • Customer:Maribella D
  • Location:Chicago, Illinois 60629
  • Date:February 27, 2018
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Failed inspection 1st time due to an obscure and seemingly irrational village ordinance that the humidifier had to be connected to water even if water... Read More
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The fitters were very helpful, kind and professional. Explaining the reasons for the upgrades to code and how everything works.... Read More
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I had a hard space to work in and Kevin and Dan jumped right in and took care of replacing my water heater. They were polite, explained what they were... Read More
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Kevin and Daniel were very nice... Read More
  • Customer:Corrine S
  • Location:Chicago, Illinois 60657
  • Date:February 24, 2018
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Andy and Michael did a great job thanks a ton... Read More
  • Customer:James C
  • Location:Chicago, Illinois 60618
  • Date:February 23, 2018
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very friendly and explained everything would highly recommend.... Read More
  • Customer:Veada D
  • Location:Elgin, Illinois 60120
  • Date:February 23, 2018
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Kevin and Dan did a great job installing 2 water heaters.... Read More
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Kevin and Daniel both very professional. I would recommend to anyone... Read More
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Andy and Michael were very timely and professional.... Read More
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