Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



I was very pleased with the service I received installing the new water heater. Very courteous and professional. I will definitely recommend!... Read More
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Andy and Clayton did a great job with replacing our Water Heater. We have hot water again!... Read More
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Service was great and professional by Clayton... Read More
  • Customer:Lamar D
  • Location:Chicago, Illinois 60616
  • Date:July 30, 2019
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Andy and Clayton were great. Prompt, efficient and thorough. Explained things as they went along. Will definitely request them again.... Read More
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Prompt on time, excellent job, very pleasant to get along with.... Read More
  • Customer:Syed A
  • Location:Chicago, Illinois 60645
  • Date:July 27, 2019
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Great service. They installed a water heater and fixed some unexpected existing issues all very fast. Really nice guys who know what they are doing.... Read More
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Service was great!! But Pricey..... Read More
  • Customer:Phil K
  • Location:Wheaton, Illinois 60189
  • Date:July 26, 2019
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Andy and Clayton did a great job installing and removing the hot water heater. It was all done within an hour! Definitely would use them again... Read More
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Great service all around - installers were efficient, explained the process in detail, friendly and professional. Office representatives contacted me ... Read More
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Andrew and Tori did a great job -- showed up on time, explained the features of my new hot water heater, and cleaned everything up when they were done... Read More
  • Customer:Zubair A
  • Location:Wheaton, Illinois 60189
  • Date:July 20, 2019
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Kevin was very cordial and friendly through out the time. He was very thorough in explaining issues with old water tank and how the new tank would eli... Read More
  • Customer:Nandakumar M
  • Location:Aurora, Illinois 60503
  • Date:July 18, 2019
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Great Job! Very knowledgeable and professional! Thanks sooooo much!... Read More
  • Customer:Barbara R
  • Location:Chicago, Illinois 60707
  • Date:July 17, 2019
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Andrew and Alex did services in for our water heater, both gentlemen were polite and courteous. He explained the issues that are not up to code parts ... Read More
  • Customer:John D
  • Location:Addison, Illinois 60101
  • Date:July 15, 2019
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Left a google review as well Alex and Andrew did a great job getting our new heater installed. We had just come back from a week of camping to a dead ... Read More
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All good.... Read More
  • Customer:Carol D
  • Location:Chicago, Illinois 60625
  • Date:July 15, 2019
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Super fast. Super nice ultra professional. Would recommend to anyone... Read More
  • Customer:Brett F
  • Location:Chicago, Illinois 60614
  • Date:July 15, 2019
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Great professional job.Mr Kevin great tech and his assistant.I totally recommend this company.... Read More
  • Customer:Benjamin C
  • Location:Addison, Illinois 60101
  • Date:July 13, 2019
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Great service both in the office and the plumber kevinu... Read More
  • Customer:Victoria C
  • Location:Chicago, Illinois 60622
  • Date:July 12, 2019
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Good job done.... Read More
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Andy and his partner were a great team. They worked efficiently and with care. Got the unit installed and cleaned up beautifuly. Andy went through all... Read More
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Excellent and prompt professional service. He fixed my water heater and gave me advice.... Read More
  • Customer:Carina R
  • Location:Chicago, Illinois 60618
  • Date:July 5, 2019
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Kevin and Mike were professional and did a fantastic job in a short amount of time. Highly recommend!... Read More
  • Customer:Lauren K
  • Location:Chicago, Illinois 60640
  • Date:July 5, 2019
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Great experience! Timely, courteous and a pleasure to have in our home. Very neat and clean.... Read More
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Excellent work. Quick and efficient. Very knowledgeable. Thank you Andy!... Read More
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Excellent work by Andy and Tim. They explain everything that they worked on and ensured that work was up to code. They arrived on time, kept everythin... Read More
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Kevin installed our new water heater and he was great. DRF arrived as scheduled and the job was completed quickly.... Read More
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Kevin was professional. He explained everything to me and installed my water heater without any problems at all I would be happy to do business with h... Read More
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I am glad to be worked with DRF to install the water heater. Thank you Kevin and Nick.Thanks to Kevin our basement is saved from sinking... Read More
  • Customer:Zemfira E
  • Location:Aurora, Illinois 60506
  • Date:June 27, 2019
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Great service and perfect installation in place we requested... Read More
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Andy and Tim were very professional. They were polite, worked clean ,efficient and explained how everything worked.... Read More
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Andy is very fast and effecient. Nicest plumber I ever had in my home!!... Read More
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Kevin and Mike did a terrific job installing my new water heater. They were efficient and worked well as a team. They were polite and neat. Kevin expl... Read More
  • Customer:Sally E
  • Location:Darien, Illinois 60561
  • Date:June 21, 2019
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Andy and Tim did a fantastic job! Quick and explained everything to me. Very polite as well! Great service!... Read More
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Kevin helped us today to install a new water heater. He is a great guy and did a wonderful job for us.... Read More
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Courteous service men.... Read More
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Kevin provided great service in replacing our water heater. He was professional and very competent. They arrived same day with the correct unit and se... Read More
  • Customer:Joe D
  • Location:Geneva, Illinois 60134
  • Date:June 11, 2019
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Good service. Professional. Efficient. Helpful with explaining everything installed.... Read More
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They did an excellent job they made it look easy I would definitely recommend them... Read More
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Albert and his partner, Brendan, we're polite, professional, and personable. They quickly assessed the issue and made recommendations that actually sa... Read More
  • Customer:Joel J
  • Location:Chicago, Illinois 60652
  • Date:June 4, 2019
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Andy and Clayton did a fast, thorough and good job. We're happy.... Read More
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Very efficient, patient, comprehensive and considerate work!... Read More
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Got new water heater installed today by Andy and Tim. They did a professional job and explained the features for my new unit. Very pleased with servic... Read More
  • Customer:Mirko M
  • Location:Chicago, Illinois 60657
  • Date:May 29, 2019
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Andy and Tim did a very good job installing a new hot water heater. It was not a routine installation and they walked me through the process very clea... Read More
  • Customer:Stan T
  • Location:Chicago, Illinois 60630
  • Date:May 29, 2019
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Andrew and Alex were both very professionally polite. They took their time to explain What work was being done and how the new water heater works. The... Read More
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Friendly, polite and efficient. Overall a good experience... Read More
  • Customer:Todd S
  • Location:Lombard, Illinois 60148
  • Date:May 28, 2019
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Thorough, quick, patient, and polite... Read More
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Great and fast service. Highly recommend. Very easy process and helpful installers.... Read More
  • Customer:Brian F
  • Location:Chicago, Illinois 60622
  • Date:May 25, 2019
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Andy and Clayton were very professional. Helped move the heater downstairs and were able to help point out different aspects of their install. I would... Read More
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Andy and Clayton provided very professional service today. Water heater was installed quickly and efficiently. Definitely exceeded my expectations. Gr... Read More
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We worked with Andy and Clayton. They installed a new water heater. They were quick and efficient. Everything was well explained.... Read More
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