Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



The installers were professional, polite, quick and did not talk too much. I felt the price was too high, but that was not their fault. I was happy... Read More
  • Customer:Jim D
  • Location:Elgin, Illinois 60123
  • Date:April 17, 2018
  • Rating:
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Andy and Michael did a great job. They are professional and work great as a team. Thanks for the great job.... Read More
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Antuan and daniel were great... Read More
  • Customer:matthew r
  • Location:Joliet, Illinois 60431
  • Date:April 17, 2018
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Dan and Antwuan, were great love the quick service and install. They guys were very nice.... Read More
  • Customer:Mr. R
  • Location:Joliet, Illinois 60435
  • Date:April 17, 2018
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The process could not be easier. Antuan was on time, very professional, and he explained everything throughly. I was very pleased with DEF... Read More
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Matt and Clayton were clean and quick... Read More
  • Customer:stephen j
  • Location:Evanston, Illinois 60201
  • Date:April 16, 2018
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Andy and Michael were great! Very friendly and fast service, so happy they were able to get out the same day.... Read More
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Quick service, Andy and Mike were friendly and knowledgeable and worked through tight set up. They did a nice job!... Read More
  • Customer:Jackie K
  • Location:Palatine, Illinois 60074
  • Date:April 16, 2018
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Outstanding service. Arrived about two hours after I called. Completed the install in about an hour. Made sure the work was excellent. Also friendly a... Read More
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Matt and Clayton. Very professional, walked through everything they were doing.... Read More
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Matt and Clayton were excellent service reps, they were extremely professional and answered all my questions! I would definitely utilize them and the ... Read More
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Fast and friendly service=happy customer:)... Read More
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Both guys did very good work today. Very professional and communicated with me throughout process.... Read More
  • Customer:jeremy m
  • Location:Zion, Illinois 60099
  • Date:April 12, 2018
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Good job by Matt and Clayton... Read More
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Matt/ Clayton Great / fast service Very professional... Read More
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Professional, on time and provided the information needed to select the right water heater for the job.... Read More
  • Customer:peter l
  • Location:Highwood, Illinois 60040
  • Date:April 12, 2018
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Great service by Andy and Michael. Very good response for job. Thanks... Read More
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Very good and clean... Read More
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Andy and Michael did a great job replacing my water heater. Job was finished quickly!... Read More
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These two guys were great. Great job... Read More
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Jesse installed my heater quickly and cleanly and was able to answer all my questions. I was very impressed by his work... Read More
  • Customer:David M
  • Location:Cary, Illinois 60013
  • Date:April 11, 2018
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Andy and Micheal were very propemt and curtes . They work efficance . And very knowledgeable of their work . Me and my wife were very please .... Read More
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Excellent work - Danny and Kevin did a professional job.... Read More
  • Customer:Gary M
  • Location:Wheaton, Illinois 60189
  • Date:April 10, 2018
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Kevin and Dan did an awesome job replacing my water heater today - they were nice, professional and everything was done quickly!... Read More
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Andy and Michael were really quick and efficient. A little pricey but really good. Sometime you got to pay the right amount for the right job to be do... Read More
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Mike and Andy were professional and explained everything thoroughly.... Read More
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Great service. Daniel and Kevin did a great job.... Read More
  • Customer:Gerald K
  • Location:Westmont, Illinois 60559
  • Date:April 10, 2018
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Matt and Clayton installed a new water heater. They did an outstanding job, they were both very professional, helpful and polite. I would highly recom... Read More
  • Customer:thomas d
  • Location:Chicago, Illinois 60646
  • Date:April 9, 2018
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Kevin and Daniel were extremely professional and courteous. The job was done expeditiously and I would recommend them to family and friends... Read More
  • Customer:Mr. J
  • Location:Chicago, Illinois 60620
  • Date:April 9, 2018
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Andy and Mike were great. Pleasure to have them install my new water heater.... Read More
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Matt and Clayton did an excellent job with the installation process of my new water heater starting from removal of the old unit. The entire job was v... Read More
  • Customer:immanuel c
  • Location:Chicago, Illinois 60659
  • Date:April 9, 2018
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Matt and clayton. These guys are efficant and friendly.... Read More
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Hired to install new water heater. Kevin and Scott were courteous, explained everything very well, fast and cleaned up the site. I would recommend the... Read More
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Both Matt and Clayton were great workers and very social and polite. They came to the home explain what was going to take place soon as I agree to the... Read More
  • Customer:frank m
  • Location:Hebron, Indiana 60034
  • Date:April 7, 2018
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Matt and Clayton, very informative and very professional.... Read More
  • Customer:bob c
  • Location:Huntley, Illinois 60142
  • Date:April 7, 2018
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Wonderful job! They were so efficient! They were in and out during our baby's nap with out even waking her. The gentlemen were thorough and provided g... Read More
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Matt & clayton... Read More
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Obvious expertise and trustworthy plumbing. Great job , thanks for the quick service when the water heater blew... Read More
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Matt and Clayton did great job. Explained install and when complete explained how to operate. Took care of with moving unit in and out. Thanks... Read More
  • Customer:mark k
  • Location:Gurnee, Illinois 60031
  • Date:April 6, 2018
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Andy and Michael were very helpful and courtesy. Did a great job... Read More
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Matt and Clayton did a great job. Very professional and clean job... Read More
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Kevin was patient, very knowledgeable and thorough. He and Albert did the job super fast too. I appreciate it!... Read More
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Workers arrived as scheduled and installed water heater. Work was efficient and we'll done. Technicians were knowledgable and polite.... Read More
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Matt and Clayton Very professional... Read More
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They both did a great job. Very knowledgeable, professional, and skilled.... Read More
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Andy and Michael did a wonderful job installing a new hot water tank. They did a good job of explaining what the job entailed and how to use the equip... Read More
  • Customer:Sam A
  • Location:Antioch, Illinois 60002
  • Date:April 3, 2018
  • Rating:
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Andy and Michael were the best service men I ever had in my home. Very quick, clean, and professional!... Read More
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On time, answered my questions, left the work area clean and tidy and were finished quickly... Read More
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Kevin got here quickly and replaced the water heater in a timely manner. Very pleasant and easy going guy.... Read More
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Andy and Michael were very nice and courteous. The did a great job... Read More
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