Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



Matt B made the Process really easy by explaining what needed to get done to be within code since the water heater he replaced was 18 years old. Matt ... Read More
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Fast, communicated well, cleaned up, friendly... Read More
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We always use DRF for our plumbing and they are always top notch. I recommend Andy and Clayton.... Read More
  • Customer:Lewis V
  • Location:Waukegan, Illinois 60085
  • Date:November 1, 2017
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They were able to schedule my project quickly, and arrived on time. Although I initially selected a different product, due to space limitations and co... Read More
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Okay first let me say that these guys, Andy and Clayton were here in less than an hour after I said to go ahead with the order. I was literally in dis... Read More
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Andy and Clayton very professional. Friendly and Very quick ! Job was done with all new parts! Very satisfied! Would recommend them highly!... Read More
  • Customer:Orysia K
  • Location:Chicago, Illinois 60707
  • Date:October 30, 2017
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Excellent work and very thorough. We are extremely happy with their availability to come out at a moment's notice when we had an emergency water heate... Read More
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Andy and Clayton did a great job replacing my water heater. They also found a leak with my toilet. They worked quickly and efficiently. They kept me ... Read More
  • Customer:Phyllis O
  • Location:Oak Lawn, Illinois 60453
  • Date:October 29, 2017
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Andy and Clayton installed my new hot water heater perfectly. I noticed how careful they were to not damage anything and how professional their demean... Read More
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Had my water heater go out on a Sunday morning - Andy and Clayton were able to show up same day with a replacement. In the process, they pointed out a... Read More
  • Customer:Nate R
  • Location:Chicago, Illinois 60622
  • Date:October 29, 2017
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Everything went very smooth. Andy and Clayton were professional and efficient. So glad they could come out on a Saturday.... Read More
  • Customer:Linda L
  • Location:McHenry, Illinois 60050
  • Date:October 28, 2017
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Kevin and his apprentice came to install new hot water tank. Very pleasant, professional and extremely knowledgeable. Would recommend to family and fr... Read More
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A1 service!... Read More
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Amazing job. Thanks... Read More
  • Customer:Brian S
  • Location:Aurora, Illinois 60504
  • Date:October 27, 2017
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They set the bar high and they met it Antoine or installer excellent job clean quick efficient yes I would recommend them.... Read More
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Job well done.... Read More
  • Customer:Adam G
  • Location:Chicago, Illinois 60707
  • Date:October 26, 2017
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Andy and Michael were knowledgeable, friendly, and efficient.... Read More
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Kevin and Cameron were great! Thank you for the quick and informative install!... Read More
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Your company was great from start to finish. Robert and Rob who I talked to on the phone were extremely helpful in using our warranty and Andy and Mic... Read More
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Great install. Highly recommend... Read More
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The two men that came to my house were very professional, helpful, knowledgeable, and accommodating to our specific needs. If we need another job done... Read More
  • Customer:Laura T
  • Location:Berwyn, Illinois 60402
  • Date:October 24, 2017
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Kevin did a great job and I would use this team again... Read More
  • Customer:Michael T
  • Location:Riverside, Illinois 60546
  • Date:October 23, 2017
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Wonderful experience . Fast and courteous service installing my water heater.... Read More
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Professional and courteous. Did a great job on the install. Same day service.... Read More
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Tom and his assistant gave great service. Five stars!... Read More
  • Customer:Mr M
  • Location:Chicago, Illinois 60638
  • Date:October 20, 2017
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Friendly and fast service!... Read More
  • Customer:Ryan M
  • Location:Chicago, Illinois 60657
  • Date:October 20, 2017
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Friendly, through and quick! Will definitely use them again!... Read More
  • Customer:Megan E
  • Location:Wheaton, Illinois 60189
  • Date:October 19, 2017
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On time, friendly, knowledgeable and fast. Thank you... Read More
  • Customer:Francisco C
  • Location:Chicago, Illinois 60625
  • Date:October 19, 2017
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Antwan C. And Brian L. were prompt, polite, and confident in the work they did installing a replacement 50 gallon hot water heater for me. I was extre... Read More
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I'm so glad I hired Tom and Scott to handle my project! They diagnosed my problem and outlined the right plan to fix it and then they made it happen, ... Read More
  • Customer:Mr S
  • Location:Chicago, Illinois 60608
  • Date:October 17, 2017
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Quick and efficient hot water heater replacement.... Read More
  • Customer:Mike Z
  • Location:Berwyn, Illinois 60402
  • Date:October 16, 2017
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Matt was professional and explained everything. They cleaned up after it was finished.... Read More
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I think Tom and Scott did a great job installing my water heater. They handled the job professionally, explained everything I needed to know, and answ... Read More
  • Customer:Mr L
  • Location:Chicago, Illinois 60647
  • Date:October 16, 2017
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Installer Kevin was very professional. The installation was done in a timely and manner. Kevin answered all my questions to my satisfaction.... Read More
  • Customer:Joseph G
  • Location:Chicago, Illinois 60641
  • Date:October 16, 2017
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Great installation and friendliness!... Read More
  • Customer:Mike W
  • Location:Skokie, Illinois 60076
  • Date:October 12, 2017
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Very polite and professional. Everything was well explained. Done surprisingly fast! Awesome!... Read More
  • Customer:Laura K
  • Location:Aurora, Illinois 60506
  • Date:October 11, 2017
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They were prompt, called me when they were on the way so I could be ready for their arrival, evaluated the situation and explained it thoroughly and t... Read More
  • Customer:Timothy V
  • Location:Chicago, Illinois 60610
  • Date:October 9, 2017
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The technicians were great very professional.l we did not receive the call 30 minutes prior to their arrival but everything else is really good. four ... Read More
  • Customer:Fredrick M
  • Location:Chicago, Illinois 60639
  • Date:October 8, 2017
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The guys were ,fast ,courteous and quick and cleaned up the area. answered all my questions . I am very happy with the service.... Read More
  • Customer:Kenneth T
  • Location:Chicago, Illinois 60628
  • Date:October 6, 2017
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Antuan C was extremely professional, courteous, and thorough in explaining all details. The team did an awesome job and I would recommend and ask for ... Read More
  • Customer:Eli S
  • Location:Chicago, Illinois 60639
  • Date:October 6, 2017
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Kevin and Cam were very professional. They arrived on time and started working right away. The quality of work is very good and made sure the area is ... Read More
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The workers showed up on time. They were friendly and answered all my questions. The was work was done professionally and they cleaned up when they we... Read More
  • Customer:Jeff S
  • Location:Lombard, Illinois 60148
  • Date:October 3, 2017
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Tom and Cameron were very professional. They advised me of how the work would be completed and of potential difficulties that could arise from the ins... Read More
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Informative consultation, fast and friendly service.... Read More
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Kevin and Cameron did a great job!... Read More
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Kevin & Collin did any excellent job installing my water heater. Kevin was very professional & explained everything thoroughly. Collin went th... Read More
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Tom and Collin were very professional, neat and efficient with the installation. After assessing my situation Tom walked me through the various option... Read More
  • Customer:Mrs T
  • Location:Chicago, Illinois 60654
  • Date:September 29, 2017
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Professional and courteous. Prompt and knowledgeable. I have used DRF before and will again.... Read More
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None... Read More
  • Customer:Radu S
  • Location:Chicago, Illinois 60613
  • Date:September 28, 2017
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Our repairmen were quick and efficient, prepared to replace a defective part that was initially not known to be defective. Appreciate the service grea... Read More
  • Customer:Aaron P
  • Location:Chicago, Illinois 60626
  • Date:September 28, 2017
  • Rating:
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