Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services to customers throughout the markets we serve.

Reviews



Everything works fine. Kevin did a great job. A real craftsman and very friendly and helpful.... Read More
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He was very nice and fast and explained everything to me before leaving... Read More
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Andy and Tim were awesome. Was a pretty tight fit and wasn’t sure how they were going to make it work but it was no issue at all. Thanks guys!... Read More
  • Customer:Alexander D
  • Location:Chicago, Illinois 60613
  • Date:April 17, 2019
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Perfect working manner. Would gladly refer anytime. Thank you.... Read More
  • Customer:Allison G
  • Location:Chicago, Illinois 60616
  • Date:April 17, 2019
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Andy and Tim worked both professionally and efficiently. The work looked clean and left no mess. I was very happy with the results of the installation... Read More
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Kevin and Mike were very professional and quick the practice clean as you go process very satisfied with their work thank you... Read More
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Nice guys and quick to resolve issue... Read More
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The workers were fast, courteous, and efficient. The job was completed quickly and without any problems.... Read More
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Kevin and Kyle were great! Love that you all are available on weekends and for emergencies.... Read More
  • Customer:Maya I
  • Location:Chicago, Illinois 60607
  • Date:April 13, 2019
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Andy and Tim were very polite and professional.... Read More
  • Customer:Jo J
  • Location:Zion, Illinois 60099
  • Date:April 12, 2019
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Kevin and Mike were great. Unfortunate my pics were not reviewed to avoid yesterday's misfire. But I would use you again. Very professional.... Read More
  • Customer:Mike E
  • Location:Chicago, Illinois 60616
  • Date:April 11, 2019
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Kevin and Mike provided excellent service. They were very professional.... Read More
  • Customer:Eli J
  • Location:Chicago, Illinois 60643
  • Date:April 11, 2019
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Great service. Very fast... Read More
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Tim and Andy arrived on time and completed the work without issue including any needed cleanup...... Read More
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Quality work and very efficient. Thank you!... Read More
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Andy was prompt, courteous, professional, knowledgeable, and is a credit to Drf. Thank you.... Read More
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Matt and Clayton did a great job and were real nice guys! They showed up when they said they would and were efficient! Thanks for fixing our hot water... Read More
  • Customer:Magdalena S
  • Location:Highwood, Illinois 60040
  • Date:April 1, 2019
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Andy and Tim did a great job.... Read More
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Very nice professional job by kevin and zach today (sunday) . Thank you so much .... Read More
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Andy and Clayton were vey professional and helpful!... Read More
  • Customer:Vito G
  • Location:Gurnee, Illinois 60031
  • Date:March 26, 2019
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Andy and Clayton were great and very helpful...thanks for sending them.... Read More
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Quality installation. Professional service.... Read More
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The crew did an excellent job. They showed up as scheduled, explained the steps in completing the job thoroughly, explained costs fully before doing a... Read More
  • Customer:John C
  • Location:Chicago, Illinois 60614
  • Date:March 23, 2019
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Good service and very satisfied... Read More
  • Customer:Fang W
  • Location:Kildeer, Illinois 60047
  • Date:March 20, 2019
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Kevin and Adam arrived on time and completed the job in a timely and professional way. We would recommend them to my friends.... Read More
  • Customer:Gary T
  • Location:Oswego, Illinois 60543
  • Date:March 18, 2019
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Did a great job; stayed and checked to make sure everything was working properly. Very professional and very, very kind.... Read More
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Kevin was very pleasant and professional. The job was done efficiently and he took time to explain how everything works afterward. I would definitely ... Read More
  • Customer:Ninith K
  • Location:Chicago, Illinois 60610
  • Date:March 16, 2019
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Andy and Clayton did a great job. Solved issues I didn't I had.... Read More
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Andy and Clayton were professional and did the job needed. Highly recommended!... Read More
  • Customer:Peter A
  • Location:Wauconda, Illinois 60084
  • Date:March 12, 2019
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I really appreciate the service provided by Andy.... Read More
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Old water heater removed & new one installed nicely, no mess.... Read More
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Service..professionals..all great ...little high on pricing...... Read More
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Andy and Clayton came in and got the job done in less than 2 hours!... Read More
  • Customer:Joesph C
  • Location:Waukegan, Illinois 60085
  • Date:March 7, 2019
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Andy and Clayton were on time , courteous and professional. Great service... Read More
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The guys, Andy and Clayton, were quick to get my water heater installed and the workmanship was first rate!... Read More
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Great service and the plumbers were great.... Read More
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Thank you for coming on such short and quick notice. Very professional and very helpful with all questions I had. Would recommend... Read More
  • Customer:Ronda P
  • Location:Mokena, Illinois 60448
  • Date:March 4, 2019
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Accommodated my time preference. Friendly, explained everything, fast and helpful. Will call again in the future.... Read More
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Excellent work all around!! Kevin did a great job and with respect to the company as a whole the entire process from start to finish was very smooth a... Read More
  • Customer:Chris M
  • Location:Chicago, Illinois 60618
  • Date:March 2, 2019
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Andy , Clayton Did a great job they were so efficient and professional! Thank you... Read More
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Matt and Clayton did a good job replacing the water heater and was very friendly and thorough . They explained the install and paperwork as they were... Read More
  • Customer:Jacquet J
  • Location:Chicago, Illinois 60651
  • Date:March 1, 2019
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Matt and Clayton did an excellent job today installing our new water heater. Very patient and happily answered all my questions.... Read More
  • Customer:Leif H
  • Location:Palatine, Illinois 60074
  • Date:February 25, 2019
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Service technicians were very professional, knowledgeable and skilled. The installation was quite fast and exceeded my expectations. They were willing... Read More
  • Customer:Kevin S
  • Location:Oswego, Illinois 60543
  • Date:February 23, 2019
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Matt/Clayton very professional and efficient. Great job and left work area very ckesn... Read More
  • Customer:Edwin C
  • Location:Antioch, Illinois 60002
  • Date:February 21, 2019
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Awesome service, highly recommend.... Read More
  • Customer:Dennis D
  • Location:McHenry, Illinois 60050
  • Date:February 19, 2019
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Kevin and Tim were very nice and helpful. Thanks again!... Read More
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Andy and tim were very friendly, explained things well and cleaned up nicely. Would recommend and use again.... Read More
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Andy and Tim were very thorough. They not only flushed our water heater, but they showed me how to do it if I were to choose to do it. Andy also took ... Read More
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Great experience... Read More
  • Customer:Cynthia M
  • Location:Chicago, Illinois 60652
  • Date:February 15, 2019
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Came as promised and finished quickly and cleanly. Also explained everything completely.... Read More
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