Water Heater Customer Reviews

The customer experiences below provide insight into DRF's reputation for providing professional, full-service plumbing and water heater services.

Reviews



Exceptional service and outstanding workmanship. Matt explained everything in detail to us and made sure that we were completely satisfied with all a... Read More
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Great work. Professional and explained how my hot water heater worked.... Read More
  • Customer:Natalie C
  • Location:Wheaton, Illinois 60189
  • Date:July 28, 2017
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Kevin and Bill were great ... quick and efficient, and cleaned up thoroughly when they were done.... Read More
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wonderful, very knowledgeable and great service.... Read More
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I really appreciated Andrew's willingness to accommodate my schedule like he did. He was very helpful.... Read More
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They arrived very promptly. They evaluated the situation and resolved the problem very quickly. The new hit water tank was in and running within an h... Read More
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installation was done perfect neat and precise well worth FIVE stars.... Read More
  • Customer:Meyer P
  • Location:Addison, Illinois 60101
  • Date:July 18, 2017
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Arrived exactly when scheduled, were polite, and efficient! Very clear on what they had done, and answered any questions I had!... Read More
  • Customer:Sharon F
  • Location:Darien, Illinois 60561
  • Date:July 18, 2017
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I'm very impressed. Today I stopped by Home Depot to check on the possibility of getting a new hot water heater. Mind you, it was after 12 noon. The c... Read More
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Anthony was great. Arrived on time, service was great, and he completed the job neatly and quickly.... Read More
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Tom and his partner did an Excellent job at 1224 Spring Creek Road, Elgin Il 60120. Installed a water heater. Thanks, Tom... Read More
  • Customer:Kit R
  • Location:Elgin, Illinois 60120
  • Date:July 15, 2017
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Excellent work. Excellent communication. Will recommend others and will hire again! Thanks guys.... Read More
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Great job. Fast and well done.... Read More
  • Customer:Charles H
  • Location:Mokena, Illinois 60448
  • Date:July 13, 2017
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Excellent service, efficient, and extremely friendly. Explained all work that was to be done.... Read More
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This guys did a great job in installing the water heaters. The entire job was done very professionally. They were even able to install a new main valv... Read More
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Anthony did a great jobs on water heater tank and sump pump on my house.... Read More
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Anthony was great and efficient... Read More
  • Customer:Greg H
  • Location:Aurora, Illinois 60504
  • Date:July 12, 2017
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The technicians were professional courteous and informative... Read More
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My service technician, Jesse, was very professional, prompt, and efficient. He arrived right on time to replace my hot water heater and upon arrival ... Read More
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Very friendly and gave detailed information on the equipment.... Read More
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Kevin and Shane did an awesome job!... Read More
  • Customer:Art C
  • Location:Elgin, Illinois 60124
  • Date:July 7, 2017
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Kevin and his partner were patiently explained to me of the whole process. They do have an excellent knowledge and expertise, too. Thumb up!... Read More
  • Customer:Cardona H
  • Location:Chicago, Illinois 60618
  • Date:July 3, 2017
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Andy and Michael installed my water heater today I'm very impress with they professionalism very neat and efficient I'm glad that Home Depot have ... Read More
  • Customer:Montoya L
  • Location:Chicago, Illinois 60641
  • Date:July 1, 2017
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Kept me informed from start to finish. On time, very professional. Kevin knew his job well and was very thorough and answered all my questions. Hi... Read More
  • Customer:Leon S
  • Location:Chicago, Illinois 60638
  • Date:July 1, 2017
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Quick, thorough, efficient, friendly. Installation is extra clean. Well done.... Read More
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Though the technician was knowledgeable and gave me some good advice on caring for my new water heater, he didn't thoroughly check everything before l... Read More
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The work was done very well and in a timely manner. Explanation and communication was great.... Read More
  • Customer:Randy O
  • Location:Itasca, Illinois 60143
  • Date:June 28, 2017
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Good service... Read More
  • Customer:George P
  • Location:Lockport, Illinois 60441
  • Date:June 28, 2017
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Andy G and Michael T did a great job Fast quiet clean and professional Great team John... Read More
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Donovan was amazing. Answered all my questions and was very knowledgable. Amazing service.... Read More
  • Customer:Mark S
  • Location:Chicago, Illinois 60640
  • Date:June 27, 2017
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Donovan was great, did an excellent job and I already have him coming back to fix the sump pump... Read More
  • Customer:Donna F
  • Location:Aurora, Illinois 60503
  • Date:June 26, 2017
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Both Matt and Jesse were very professional and installed a water heater efficiently and neatly. Matt additionally, took the time to be thorough in... Read More
  • Customer:Rebecca W
  • Location:Wilmette, Illinois 60091
  • Date:June 24, 2017
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I only gave 4 stars due to the length of wait for the technicians to arrive... it was not their fault but there was no update to the customers I had t... Read More
  • Customer:Castro M
  • Location:Huntley, Illinois 60142
  • Date:June 23, 2017
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Matt and Noah arrived on time,did excellent work and were courteous and professional! Thanks!!... Read More
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Tom was great and courteous. Left everything in very good shape and gave clear and informative instructions on the new water heater.... Read More
  • Customer:Jason C
  • Location:Lombard, Illinois 60148
  • Date:June 22, 2017
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Andrew was very helpful and explained everything in easy to understand terms. I would highly recommend him for work in the future.... Read More
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5-star service from DRF. The service technician (Antoine C) was very professional and courteous, and worked with me to find the most cost-effective so... Read More
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Andy G and Michael T were great. On time and super helpful and educational. Good people.... Read More
  • Customer:Hicks B
  • Location:Chicago, Illinois 60614
  • Date:June 17, 2017
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Fast, Professional, and Quailty work is what we were promised and we got that plus more. Friendly, knowledgeable and clean working we're also part of ... Read More
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I knew I was in good hands for this project to install the tankless water heater. Thorough and clean work. And I'm pleased with results!... Read More
  • Customer:Pankaj M
  • Location:Evanston, Illinois 60201
  • Date:June 12, 2017
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Awesome service.... Read More
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Andy G and Michael T were on time, very polite, professional, and hard working to complete install without any major issue. Work was explained and are... Read More
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Kevin and the crew were knowledgeable, efficient and professional... Read More
  • Customer:Scott B
  • Location:Chicago, Illinois 60607
  • Date:June 3, 2017
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Water heater was installed Saturday by your company but was leaking near the shut off valve. Donovan fixed the leak. He also asked if I had anything e... Read More
  • Customer:Bonnie M
  • Location:Aurora, Illinois 60506
  • Date:June 3, 2017
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The nicest installation technician I've ever had in my house. Knowledgeable, polite, and willing to help wherever was needed. We have a problem with... Read More
  • Customer:Diane R
  • Location:Harvard, Illinois 60033
  • Date:June 3, 2017
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Very professional, timely, and reliable. I would highly recommend... Read More
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Great service. Joyce was a huge help and very kind on the phone. She guided me to the right rank for my place and I feel I know a little bit more abou... Read More
  • Customer:Michael G
  • Location:Chicago, Illinois 60608
  • Date:June 1, 2017
  • Rating:
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Kevin and Anthony were both very knowledgeable and did a great Job!... Read More
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Andy and Noe We're very professional. Before working on the job they informed me of any additional costs that may occur. They install the new hot wate... Read More
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Andy did a great job and was very friendly. Explained everything we needed to know.... Read More
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