Tom was courteous, professional, prompt and completed the job in a short period of time. Tom explained everything and checked off on his check list to make sure the job was completed and acceptable to us.
Tom's helper Alex, was also very professional and courteous. They answered all of our questions.
Very much satisfied with this install.
This Naperville, Illinois customer needed to replace a 19 year old 50 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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