Contacted through the **** ***** for an emergency hot water heater replacement at 10:00AM. They were knowledgeable and helpful over the phone, explaining their offerings. Made a selection, and since they already had someone in my area, they were at my house by 12:30. They did not try to upsell me at all. Install was quick and clean with no issues. Hot water working by 2:00.
This Algonquin, Illinois customer needed to replace a 19 year old 50 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Algonquin requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Joe L. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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