Andy and Tim were prompt, courteous and professional. Did a great job explaining everything to me and that is much appreciated!
This Crystal Lake, Illinois customer needed to replace a 12 year old 40 gallon AO Smith power vent water heater in their single family home. The existing water heater was located in the customer’s ground floor. Since Crystal Lake requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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