Tom and Shane were very polite, courteous and came in and did the job well. Tom reviewed everything with me. The job was for my mom who is almost 81...Mom was present but being older het mind is not what it used to be. I felt they understood the need to tell me so that I could explain it to her
This Elgin, Illinois customer needed to replace a 12 year old 40 gallon power vent water heater in their single family home. The existing water heater was located in the customer’s ground floor. Since Elgin requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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