Andy and Tim were on time, courteous, spoke English, and were professional. They ordered the needed part. I'm very happy with the service so far.
This Crystal Lake, Illinois customer needed to replace a 9 year old 38 gallon GE gas water heater in their townhome. Since Crystal Lake requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy G is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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