DRF was fantastic!! My water heater quit working and from the time we first called until we were back up and running was about 4 hours. The company was very professional and easy to talk to. The plumbers that came to do the install, Tom R. and Alex, were very patient answering all my questions and concerns. They were also very clean and when they were done explained everything in great detail. I would definitely use them again. Thank you Tom R. and Alex and everybody at DRF for making this as easy and pain free as possible.
This Joliet, Illinois customer needed to replace a 25 year old 40 gallon gas power vent water heater in their single family home. The existing water heater was located in the customer’s basement. Since Joliet requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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