Andy and Tim just completed installation of my water heater. They did an excellent and expedient job! They were thorough and professional from the moment they arrived. Their service capped off the day which began with excellence in the early AM with Joyce, continuing throughout with great communications from the entire DRF team! Top notch customer service and rapid response to my need. I am a happy customer!
This Des Plaines, Illinois customer needed to replace a 25 year old 40 gallon AO Smith natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Des Plaines requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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