Rich was friendly, professional and definitely knew his job. He discussed installation, procedures, requirements, everything before anything was done. After installation and all was well with the set up Rich inquired as to whether or not I had questions or concerns, I did and he answered with explanations to my concerns. I felt secure and safe with Rich handling this, I'm really afraid of gas water heaters, furnaces, etc.. I would highly recommend Rich on the job.
This Chicago Ridge, Illinois customer needed to replace a 14 year old 50 gallon A.O. Smith gas water heater in their single family home. The existing water heater was located in the customer’s laundry room. Since Chicago Ridge requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Rich P. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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