Patricia V.'s Review of Water Heater Service in Addison, Illinois

  • Customer:
  • Location:Addison, Illinois 60101
  • Date:
  • Rating:
Our installation and installers were great and very professional. What I didn't like was the customer service I received when I called in reguards to making the water hotter. I was basically told " you need to figure it or you can pay 150 to have a guy come out. She could not tell me how to do it on the phone. As always You tube came thru. For someone that has never had to get a new electric water heater , this should of been instructed at the time of installation. I didn't know to ask this of him.

Water Heater Services Provided

This Addison, Illinois customer needed to replace a 16 year old 40 gallon Electric water heater. The existing water heater was located in the customer’s Closet. Since Addison requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Donovan P. is a state licensed plumber. As part of the all-inclusive water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep his family and home safe.

Our Reputation

Read feedback from 1994 satisfied customers on sites across the web.

271REVIEWS
65REVIEWS
375REVIEWS
293REVIEWS
990REVIEWS
Read Reviews

Request a Quote

Contact us today and our trained consultants will help find the right water heater and plumbing solutions for you. DRF has built a solid reputation around providing the best services and systems in the industry.





How can we help you today?