Everything from the initial phone contact to the completed installation was done in a friendly and professional manner. The original schedule was late afternoon which turned into about 8pm. The installers did not complain and completed the install and code upgrades to my complete satisfaction. They also took the time to explain what was being done and most importantly why it was being done.
This Lindenhurst, Illinois customer needed to replace a 15 year old 40 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Lindenhurst requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Peter M. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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