This Chicago, Illinois customer needed to replace a 10 year old 50 gallon Rheem power vent water heater in their townhome. The existing water heater was located in the customer’s utility room. Since Chicago requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin L. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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Excellent service and flexible when additional services are requested. They did not leave until the tasks were complete.