Simply Great Service! One of the best home service organiztions I have ever dealt with. Matt was a total professional explained the entire work process for the water heater installation, provided a tarp to protect my floors, and even cut up the box from the new unit, to make it easier for me to recycle. They even contacted the city to give them advanced notice about my permit. A class organization throughout.
This Elgin, Illinois customer needed to replace a 20 year old 40 gallon A.O. Smith gas water heater in their townhome. The existing water heater was located in the customer’s basement. Since Elgin requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Matt B. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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