5 Things You Must Find Out when Hiring a Plumber

There are 5 things you must find out when hiring a plumber.

Tankless Water Heaters Elgin

1.) Reputation

It’s worth every penny when it comes to hiring the right professional so definitely consider more than just price when you select a plumbing company. Typically companies that have an excellent reputation stand by their word, care about their customers and work hard to maintain that reputation. If you wind up going with a company just because they quote the lowest price, you may end up paying for shoddy work that’s not guaranteed and could wind up causing you more money in the long run.

It’s always best to shop by reading what people say about the company. Research reviews on social media, Yelp, Angie’s List, and your local Better Business Bureau to gather a general customer perspective of the company. After all, any company can buy ad space.

2.) What’s included?

A lot of times calling around to get a price is simply that. Sometimes people forget to ask what’s all included in the price. When shopping for an expert plumber you will want to select a company that offers full service, especially when purchasing a water heater. When purchasing a water heater there is the water heater price and the installation price. A good water heater installer will quote you something that includes what you really need: the water heater of the correct size and warranty, the installation, and the haul away. The haul away is essential if you don’t want to be stuck with a giant tank you don’t know what to do with.

When speaking with a knowledgeable customer service person over the phone, be sure to ask what’s included in the service. Doing so will help you to select the best plumbing company.

3.) Timeliness

Not only is it very important to hire a company that arrives on time and completes the job as efficient as possible,it’s also important for their services to be same day when it comes to water heater installations. DRF Trusted Property Solutions installs same day if you call before 2pm on weekdays or noon on Saturday. This type of timelines is important, especially when you need hot water or your water heater is leaking all over.

4.) Experience

A lot of times a good indicator of good experience, quality work, and professionalism is how long the company you’re considering has been in business. DRF Trusted Property Solutions has been in business for over 10 years. The not so great plumbing companies come and go. Before even going with a company, make sure they’ve been in business for at least 10 years.

5.) Qualifications

Most states, including Illinois and Indiana require that most plumbing work, including water heater installations must be up to code and completed by a licensed plumber. If you hire an un-licensed plumber or “handyman”, that could be chaos and money that comes out of your wallet. It may not affect you at first, but when it comes time to sell your home, you may wind up in a problematic situation that could have been done right first.

DRF Trusted Property Solutions guarantees their work. If you are looking for a plumber, consider DRF Trusted Property Solutions for its reputation, all inclusive service, timeliness, experience, and qualifications. 630-615-7000


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Energy savings is one of the many benefits of Resource Conservation Solutions

Can you save hundreds of thousands of therms and millions of gallons of water on your multi-family, education facility, commercial building?

DRF does just that.

DRF Trusted Property Solutions team of experts RCS

DRF’s Resource Conservation Solutions team consists are specialized experts that look into your commercial building or multi-family property and see if there is an opportunity to perform upgrades that provide long term savings and capture rebates.

There are many benefits to Resource Conservation Solutions including:

  • Financing provided in compliance with the IEEFP.
  • Long term savings that can save your property more than 40% on energy costs.
  • Energy-efficient products that may help your business qualify for LEED certification – a U.S. Green Building Council program that can lead to significant tax savings.

It’s worth a look if you’re wondering if this is possible for your properties. We have many successful case studies where DRF has helped multi-property owners and board members. Click below to learn more and view our successful case studies: http://www.drftps.com/commercial-boiler

DRF’s Resource Conservation Solutions experts are available to answer any questions you may have via phone: 630-615-7000 or inquire online: http://www.drftps.com/gogreenforfree


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Back to the Future | Tanks? Where we’re going, there are no Tanks

Back  to the Future with Tankless

Back to the Future. Dir. Robert Zemeckis. Prod. Bob Gale, Neil Canton Perf. Michael J. Fox, Christopher Lloyd, Lea Thompson, Crispin Glover. Universal Pictures, 1990. Film.

Back to the Future, you awesome movie you. Classic one liners from “Great Scott” to “Roads? Where we’re going we don’t need roads.”

What do we mean by “where we’re going we don’t need tanks”? Well, DRF Trusted Property Solutions is bringing tankless back to the future.

The Back to the Future movie was released in 1985. Looking back you’ve probably replaced at least 3 water heaters since then since the average life of a water heater is 6 – 10 years. When you replaced your water heater tanks was it due to a leak? A flood? Low flow from the faucets? Or was it just not providing enough hot water?

No surprise on any of those possibilities. The design of a tank water heater has not changed much in well over 100 years!

But there is a scheduled change coming soon…

April 15th 2015 NAECA

On April 16th 2015 there will be changes made all over the United States mandating that manufacturers of water heaters must make water heaters more energy efficient. -. This is due to the National Appliance Energy Conservation Act. Also known as NAECA.

In a nutshell, your replacement tank water heater may be bigger than it already is due to design changes like more insulation that are required to meet the new standards!

Heavy like a water heater

Yes, it is.

It doesn’t have to be this way. As Doc would say,

“You’re just not thinking fourth dimensionally.” – Doc Brown

Let’s think fourth dimensionally for a moment. Once the time comes to replace your water heater, think of going tankless. It’s the future. And DRF Trusted Property Solutions is bringing it back.

Back to the Future

Great Scott of DRF

Tank water heaters were actually invented all the way back in 1889 when Edmund Ruud patented the first tank water heater. That was a mere 4 years after Marty McFly traveled back in time to save Doc who was trapped in 1885, a time when tankless water heaters were being used Tankless have been around as early as 1868! 

Back to the Future. Dir. Robert Zemeckis. Prod. Bob Gale, Neil Canton Perf. Michael J. Fox, Christopher Lloyd, Lea Thompson, Crispin Glover. Universal Pictures, 1990. Film.

Back to the Future III. Dir. Robert Zemeckis. Prod. Bob Gale, Neil Canton Perf. Michael J. Fox, Christopher Lloyd, Lea Thompson, Crispin Glover. Universal Pictures, 1990. Film.

Like Einstein taking a backseat to the real action, many people don’t seem to remember or know tankless water heaters exist. Sadly, consumers that do know of the tankless water heater replacement option, often find themselves struggling when trying to find someone to do the installation correctly.

The Einstien of Water Heaters

Back to the Future. Dir. Robert Zemeckis. Prod. Bob Gale, Neil Canton Perf. Michael J. Fox, Christopher Lloyd, Lea Thompson, Crispin Glover. Universal Pictures, 1986. Film.


This is where many find themselves with an underqualified “professional” who seems to think they know what they’re talking about, but unfortunately something just isn’t right.


Some professionals aren't professionals

This type of experience along with improper installations have caused many issues and have given tankless and tankless installers a bad rap. The reality is that Tankless water heaters are better now than ever before if installed properly by an experienced licensed professional like the plumbers at DRF Trusted Property Solutions. The technology is here.

Tankless water heaters heat water as you need it instead of storing it in a tank and heating it over and over again. They are more energy efficient than a tank and provide an endless supply of hot water.

No extra gigawatts needed.

Great Scott 2

DRF Trusted Property Solutions, also known as the hot water experts, has the products, professionals, and expertise to provide the tankless solution that’s right for you.

Back to the Future 1

Back to the Future II. Dir. Robert Zemeckis. Prod. Bob Gale, Neil Canton Perf. Michael J. Fox, Christopher Lloyd, Lea Thompson,. Thomas F. Wilson. Universal Pictures, 1989. Film.


You can rest easy knowing your tankless unit has no tank to leak, provides endless hot water, and it is much smaller than a typical tank water heater. Tankless are also wall mounted well above the floor freeing up space and offering protection from floods.


Now that we’ve given you the “Sports Almanac” of the past you now know what the future holds. Use it to your advantage.

Back to the Future II. Dir. Robert Zemeckis. Prod. Bob Gale, Neil Canton Perf. Michael J. Fox, Christopher Lloyd, Lea Thompson,. Thomas F. Wilson. Universal Pictures, 1989. Film.

Back to the Future II. Dir. Robert Zemeckis. Prod. Bob Gale, Neil Canton Perf. Michael J. Fox, Christopher Lloyd, Lea Thompson,. Thomas F. Wilson. Universal Pictures, 1989. Film.

If you’re proactively searching for your next water heater replacement or need a water heater right now, get free quote here. Your future self will thank you.




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Mario or Luigi – why you should trust your plumbing to the Green Plumber.

When you say Green Plumber… you mean Luigi right?

When speaking of Nintendo adventures – sure!

If only it was as simple and as fun to attempt a plumbing job in the way Mario and Luigi do in their endless Nintendo adventures…

Super Mario Brothers Nintendo 1980sAs most can recall, Nintendo’s Mario Brothers: Mario and Luigi are two iconic video game plumbers from the 1980s.

Mario and LuigiLuigi, is Mario’s younger, twin brother who wears green overalls. Long story short – Luigi is a green plumber but not a certified Green Plumber.




 If Luigi isn’t a Green Plumber, then what is a Green Plumber?

Luigi-nintendoWhile Nintendo Power suggests that green plumber Luigi has one of the best mustaches, DRF Trusted Property Solutions suggests that having a Green Plumber certification is still one of the best assets to have when being a plumber. With this tool, DRF consistently performs plumbing jobs in such a way that it saves water and energy – an absolute must when providing the best plumbing customer care and service.

Go Green Plumbing Sprinklers Irrigation Water HeatersBecoming a Green Plumber requires the successful completion of Green Plumber certification courses. Certification courses are not exactly similar to Luigi’s conquest to defeat King Bowser, the endeavor has proven to of course  be much more difficult when attempting to become a certified Green Plumber. It requires hours of training and dedication. 





DRF Trusted Property Solutions is certified in Green Plumbing.

DRF is one of the few Green Plumbing companies in Illinois. Because DRF cares about providing customers with the best solutions to their needs, they deemed it extra important to provide solutions to customers that conserve energy as well as save them money. It is just one example of DRF’s commitment to always have the best professionals and offerings to our customers. DRF has the expertise, professionals and programs to help you make the best decisions about resource conservation in your property.  

Why you should trust your plumbing to a Green Plumber today?

green-earth-grassAlthough 2013 was considered the “Year of Luigi”, consumers in Illinois should consider this their year to work with a certified Green Plumber like DRF Trusted Property Solutions – and never look back. Doing so, consumers may be able to get energy conservation rebates on their taxes due to the energy saving devices that DRF’s Green Plumbers install. Once installed, as a plumbing customer it is smart to document all of the parts that our Green Plumber installs to list and re-reference their eligibility for a rebate later. Most plumbing appliances, such as water heaters, that bear the Energy Star logo can help to save some money on the next tax return.

Contact a green plumber for your next plumbing job here at info@drftps.com

Or simply give us a call anytime! DRF Trusted Property Solutions is happy to serve you: 630-615-7000

While you explore more about DRF Trusted Property Solutions – take a time warp back to the 1980’s with Elvira and the Mario Brothers Below – But first fill out an online energy assessment here:



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What is NAECA and how will it affect me and my water heater?

What is Naeca GraphicDRF explores how NAECA regulations affect consumers who already own or will need to purchase a water heater in the future.

NAECA stands for National Appliance Energy Conservation Act – the U.S. Government Act that regulates energy consumption of certain household appliances (including water heaters) by creating uniform efficiency standards. The U.S. Department of Energy (DOE) regulates NAECA energy efficiency requirements.

Under NAECA, new energy efficiency mandates will become effective on April 16, 2015.  Water heaters manufactured on or after this date will have to meet the new energy efficiency standards. Water heaters manufactured before this date that do not meet the new 2015 standards can still be purchased and installed after April 16, 2015. This does NOT mean you need to go out and buy a new water heater by April. If your water heater is running properly and is in good condition, you have nothing to worry about for now.

The expected lifespan of a water heater is about 6-10 years. If your water heater is around this age or is in poor condition, you may be affected by the new standards when you buy a new water heater.

The new water heaters will be taller and wider than older models. This means you may have to create more space or even move the location of your water heater if your current water heater is in a tight space. If this is the case, another option is to go with a tankless solution. A tankless water heater  provides endless hot water, lasts 20 – 30 years and there is no tank to leak. To receive a complimentary quote on a tankless solution click here.

NAECA will affect me

Another inevitable effect of these regulations is that these new water heaters will be more expensive. Manufacturers have not yet announced pricing for water heaters meeting the new standards, but a substantial price increase is likely. The increase in prices will affect all water heater retailers, plumbers and service providers.

A positive side of the new NAECA standards is that the higher-efficiency products will offer you long-term value through increased energy savings. If your water heater is due for replacement, this would also be a good time to consider the energy efficiency and lifestyle benefits of tankless water heaters.

DRF Trusted Property Solutions recommends that you proactively shop for a new water heater now to consider all the options available to you. Call one of our Trusted Property Solutions professionals with any questions you may have about the April 16th 2015 NAECA standards change. DRF Trusted Property Solutions is honored to serve you and your hot water needs.





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The Man Cave Explored – Tank or Tankless?

Don’t let a tank cramp your style.

The first thing I think of when I think water heater is…

That’s that big ugly tank in the basement –

I currently have boxes of holiday décor, old furniture and of course many albums of fond memories all packed away in our dark and dingy basement. One of the things that’s on my “5 year plan” is to re-do the basement, so it got me thinking…

I could put up some nice drywall, paint, finish the ceiling – have it be a 2nd family room meets awesome man cave with games and sweet leather couches.

Man Cave

But what am I going to do with that big water heater in the center of the basement?

I thought it might be a hazard now, but what if it leaks once I am done with the basement re-do? I heard all water heater tanks eventually leak and I would hate for it to happen now or even later.

So I started to research online.

There we’re many reviews, both positive and negative. But I found that a lot of it was relative – to the company, to the customer’s home type, and to the plumber’s experience.

When I came across DRF’s Tank or Tankless video, it helped me to see all the pros and cons all in one place and it also informed me to where I could decide what is best for my particular situation.

In fact, when I watched Tank or Tankless, I learned that tankless water heaters have no tank to leak, and last on average 20-30 years. They also provide an endless supply of hot water. And if I wanted to take a shower for 3 days straight, I could – not that I would.

Tank or Tankless Water Heater for your Finished Basement

Not to mention, by replacing my tank water heater with a tankless, I’ll be able to re-locate it out of the middle of my basement and to an area out of the way. Long story short, tankless water heaters are pretty amazing and the pros outweigh the minimal cons.

I trust this video from the Hot Water Experts at DRF Trusted Property Solutions. When it come’s time to re-do my basement, upgrade the efficiency of my home or replace my water heater in general – I know what solution is right for me. I’m calling for a free quote right now.

After you’ve had fun with DRF’s tank or tankless water heater video – and decided how awesome tankless units are when installed by an experienced licensed plumber - check out DRF’s Pinterest board featuring amazing Man Caves that would definitely not be as awesome with a large water heater tank in the center of the cave!


Follow DRF Trusted Property Solutions’s board The Man Cave Explored on Pinterest.


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2 simple ways to find out you may have a ‘full house’ of Galvanized Pipes

You got it dude- galvanized pipe- drf blog 2Do you have a full house of piping that is at least 20 years old?

Then my guess is when it comes to galvanized… “you got it dude.” 

You probably have galvanized pipes.

But what is a galvanized pipe?

You got it dude- galvanized pipe- drf blog 3Galvanized pipe is a steel pipe that is covered with a layer of zinc to increase the life expectancy and avoid corrosion. But ironically, galvanized pipe tends to react to the minerals found in our water supply (“whats in your water?”).

DRF Galvanized Pipe - Int 2

Galvanized Pipe Does Corrode

You got it dude- galvanized pipe- drf blogThe problem with this sneaky type of corrosion, is the pipe looks fine from the outside – but the efficiency of pipe may be not so efficient. The pipe may actually be clogged and you wouldn’t know it.

When it comes to galvanized pipe used with or near drain pipes, it is simply not fun and can cause a back-up or clogs. Once galvanized drain pipes begin to corrode, the pipe further collects soap scum, hair and other materials not able to escape the home due to the limited opening from that corrosion.

DRF Galvanized Pipe - Int

When it comes to water supply lines, that’s less fun. With corroded galvanized pipe very little water is able to flow through your pipes and the flow of water out of your fixtures is slowed. “Slow Flow” anyone? This can affect water-using utilities including your water heater.  Galvanized pipes have been around since the early 19th century, but homes built more recently use copper pipe, cpvc (Chlorinated Polyvinyl Chloride), Pex (Polyethelene), and pvc.

So your home is more than 20 years old, but still not sure?

How do you know what kind of pipes you have?

There are a couple of simple tests you can do to find out:

  • Scratch your pipe.

If you scratch and… …the area has the look of a copper penny – you’ve got copper. …the area has a silver grey color – you’ve got galvanized!

For another fun test…

  • Turn on the hot water. If the pressure is low, the house probably has galvanized pipes that have corroded and plugged up.

The hot water pipes are typically the first to be effected. Being the hot water experts, DRF often finds galvanized pipes in the home when installing a water heater and depending on the situation may recommend the replacement of the galvanized pipe to deter corroding which may effect the efficiency of your new water heater.

Would you like to have a clogged galvanized pipe in your home? My guess is…You got it dude- galvanized pipe- drf blog 4

If you are having any issues with “slow flow” you can contact the hot water experts at DRF 630-615-7000

Because calling Michelle Tanner to help with your full house of galvanized pipes she’d probably say…

For more on Water Heaters, Plumbing and more stay tuned to the DRF Blog! Have a question or something you would like to learn more about in DRF’s next blog post? Contact News@drftps.com We’d love to hear from you!




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Is your water safe

Let’s get serious about your water. Really serious. Is your water Safe?

I recently came across an eye-opening article answering a big question: Is your water safe? What I learned was disturbing to say the least – and I had to share.

That clear, clean-looking fluid you use every day to cook, wash your clothes, bathe and quench your thirst – can be considered anything but safe.

When having a public water supply, obviously we assume that the municipalities take care of all the microorganisms that cause those crazy old-school diseases such as typhoid, cholera etc. and of course the dysentery that can cause a horrid case of the back door trots.

The municipal water supplies do clean the water, but how they need to do it is by using Chlorine.

Is your water safe? Chlorine

Chlorine sanitizes what it needs to – but can be bad in high doses

Chlorine, for the most part, is relatively safe and is used to bleach everyday paper products we use and it is used to sanitize swimming pools. Don’t freak out and start thinking you and your children need to avoid public pools and toilet paper all together –

Chlorine itself is not the entirely problem. In fact, once Chlorine is in your body, it acts pretty similar to the chlorine in salt. Where it truly becomes an issue is when it is in a higher dosage and especially when it reacts with the organic material naturally found in water it is meant to sanitize. It is there that chlorine creates something referred to as DBPs.

Let’s focus on these bad boys – Disinfection byproducts (DBPs); these are the danger in our water. I use danger lightly... These DBPs are a chemical creation that is extremely persistent and does not break down within our bodies.

I'm Melting

Water effects certain people differently

DBPs are 100 times more toxic than chlorine and according to the U.S Council of Environmental Quality, the cancer risk to people who drink chlorinated water is 93 percent higher than among those do not drink chlorinated water.

DBPs formed when chlorine is used to sanitize your water include Trihalomethanes (THMs) and those have been known to cause cancer in laboratory animals. DBPs produced from chlorine in your water have been linked to heart, lung, kidney and central nervous system. There have been over 600 different DBPs that have been reported from water since 1974 and on top of that – the EPA still estimates that less than half of all chlorinated DBPs have been identified.

Your Water – Your Family – Your Life


How do you protect yourself from the water in your home? Do you need to? The answer is of course YES!

Who wouldn’t believe it is absolutely necessary to protect yourself from these harmful, carcinogenic byproducts produced when water is sanitized and sent into your home to bathe in and drink?

Sadly, science is barely scraping the surface with understanding the potential short-term and long-term effects of the sanitizing chlorine Disinfection byproducts has on the human body and the environment.

Being the hot water experts, DRF Trusted Property Solutions has many informed specialists that are here to answer your questions about water purification systems.

Please feel free to call us: 630-615-7000

Stay tuned for more blog posts on this subject matter as DRF Trusted Property Solutions brings shines a light on how safe is your water.

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5 Ways to Avoid Costly Frozen Pipes

5 Ways to Avoid Costly Frozen Pipes

Frozen pipes can be pretty but dangerous.

frozen-pipesBefore the temperatures drop there are 5 simple things you can do to ensure your pretty pipes do not freeze and develop into an ugly situation.

#1 – The Big Door:

What is the biggest door in your house? The garage door of course! The first thing you can do to ensure pipes do not freeze this season is keep your garage door closed if there is a water supply line in your garage. Simple. Done.

#2 – Open that Cupboard!

The next thing you can do to avoid costly frozen pipes is open your kitchen and bathroom cabinet to allow warmer air to circulate around the plumbing. (BUT: Be sure to move any potentially harmful cleaners and household chemicals up out of the reach of children.)

#3 – Let your faucet trickle.

Believe it or not, running a trickle of water out of the faucet of exposed pipes helps avoid frozen pipes. If you have any exposed pipes during the cold weather, running a trickle out the faucet will keep it from becoming frozen.

#4 – Keep the Temp the Same.

Keep your thermostat set to the same temperature both during the day and night. While many people temporarily turn down their thermostat at night to conserve cost on their heating bill – it can have an effect on your indoor pipes

#5 – Don’t Skimp!

If you will be going away during cold weather, don’t skimp! Leave the heat on in your home and set to a temperature no lower than 55° F.


So you’ve done all that and you still suspect a leak?

For more information, please contact a licensed plumber or building professional at DRF 630-615-7000



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DRF and Veteran’s Day 2014

DRF Supports Those Who Have Served OthersDRF Trusted Property Solutions Supports our Service Men and Women

At DRF Trusted Property Solutions we would like to honor the men and women who served our country for their dedication and commitment to the service of others.  For their work and sacrifices all of us at DRF extend them our heartfelt thanks. This Veteran’s Day 2014, we would like to honor the dedicated service men DRF has the privilege to employ:

Tom Roberts

 Mike Lawyer

Larry O’Connell

John Zalud

Brandon Spence

Sal DeRosa

DRF Trusted Property Solutions always seeks to hire veterans onto our staff.  There are countless reasons why hiring a veteran makes great business sense. Veterans have the proven ability to quickly learn new skills and concepts and are trained to lead by example as well as through delegation. Through their experience both on and off the battlefield, veterans have the capacity to accomplish any task without succumbing to adversity. Veterans are tremendously accountable and respect rules and procedures. Furthermore, they are sincere and trustworthy, and have the proven ability to overcome challenges and obstacles through strength and determination. For these reasons DRF works with Troops to Trades, a program of the Nexstar Legacy Foundation, to help veterans find a career in this industry. To date Troops to Trades has helped veterans join the trades by providing them all-expense-paid training that allows them to find work at a company like DRF. With the strength of our dedicated team members like Mike Lawyer, Tom Roberts, Larry O’Connell, Sal DeRosa, John Zalud, and Brandon Spence, DRF Trusted Property Solutions continues to grow and thrive in the service of others. Please join DRF Trusted Property Solutions in recognizing those who have stepped forward to defend our freedom. For their work and sacrifices we extend them our heartfelt thanks. Happy Veteran’s Day 2014! DRF HERO

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